Not able to print out received faxes

are your settings set correctly?reset all back up

To change fax confirmation
1. Press Setup.
2. Press Print Report, and then Fax Confirmation.
3. Press the right arrow button to select one of the following, and then press OK.

Off - Does not print a fax confirmation report when you send and receive
faxes successfully. This is the default setting.

On Fax Send - Prints a fax confirmation report for every fax you send.
On Fax Receive - Prints a fax confirmation report for every fax you receive.
Send & Receive - Prints a fax confirmation report for every fax you send and receive.

Hi,

Follow the steps below to print Fax Logs for already received faxes

1. Press Setup , and then press 2 . This displays the Print Report menu.
2. Press the Right arrow button to scroll through the following report types:
   • Fax Report Setup: prints the automatic fax reports as described in Generate reports automatically.
   • Last Transaction: prints details of the last fax transaction.
   • Fax Log: prints a log of approximately the last 30 fax transactions.
   • Speed Dial List: prints a list of programmed speed-dial entries.
   • Self-Test Report: prints a report to assist in diagnosing print and alignment problems.
3. After the desired report is highlighted, press OK .

Also, Click on the link below for more information about Fax settings on your printer
Fax Settings


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Hi

You can print a log of faxes that have been received and sent by the device. Each
entry in the log contains the following information:
• Transmission date and time
• Type (whether received or sent)
• Fax number
• Duration
• Number of pages
• Result (status) of transmission
To print the fax log from the device control panel please follow the directions below
1. Press Setup.
2. Press right arrow to select Print Report, and then press OK.
3. Press right arrow to select Fax Log, and then press OK.
4. Press OK again to print the log

All the best!!
Regards

I would first test a fax to see if it completes on your end then is received on it's entirety on the receiving end. Then print a fax transmittal report to confirm. Once that shows success, print your polling fax report and verify.

If it says zero pages sent, chances are the fax failed.

Has the main board been changed??if yes the liu board(modem) board needs replacing.

if there are "empty toner"
the printer not print received fax until cartridge replacement.

Hi,

I don't think there's a log you can print but you can do the following. Not quite what you want, but better than nothing...

You need to set the fax confirmation option to log faxes before you send anything. The default option is off, so you won't be able to get a fax log for anything you've already sent unfortunately.

1. Press Setup
2. Press 2 then press 1. This displays the Print Report menu
3. Select Fax Confirmation
4. Press to highlight one of the following, then press OK

Off Does not print a fax confirmation report when you send and receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.

Go into your set up (above the ok button and print report/fax log and see if they are showing up there. If not I do not believe it is a printer issue.

here you might find an answer:

http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.htm?reg=us&c=us&lang=en&prod=mfc240c_all