Did you check the fusing section from back door? When you open the rear door you can access the fusing unit (hotest place!!!). Sometimes the paper stacks below the stripping pawls of hot roller and you can't see it easy. Look harder! Pull out the whole paper tray and check below (printer bottom) for paper sheet. Lift upper cover and remove cartridge. You will see little green lever. Lift it up! Look for piece of paper around the little black pawl (paper sensor after registration roller). Restart printer!
Good luck
pifonski
337 views
Usually answered in minutes!
×