Air-O-Swiss U7142 Humidifier Logo
Posted on Mar 03, 2011

The Hygrometer on my Air-O-Swiss U7142 reads 25% all the time. I assume its not functioning properly as I have other hygrometers in the house which say higher readings. Is there a known way to fix this? I have, just now, unscrewed the machine apart and cleaned it with air and a cloth.

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Anonymous

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  • Posted on Feb 01, 2012
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I have got the same problem with my u7142 unit. This most probably means that the hygrostat inside is either broken or it has been heavily covered with the "white dust" in case the demineralization cartridge has not been changed for a long while.
To resolve it you have two options: either clean the humidity sensor or replace it. The sensor is at the bottom of the front panel, so you need to disassemble the front panel only, no need to open the whole unit (note that there are 2 screws at the bottom holding the front panel also). You need to get the sensor out from the printed circuit to open the cover and clean the surface of the sensor with something (blowing air does not help; you need physically touch the surface with something). If it does not help then you can go for the second option to replace the sensor, the type used in the unit is SYH-1. It is not a pricy element so you may go straight to the replacement if you find a shop nearby to buy it. I have simply replaced the sensor and now the unit is showing the proper humidity value and adjusting the steam automatically again.

  • 2 more comments 
  • Mukesh Kukreja
    Mukesh Kukreja Apr 28, 2017

    where did you get the SHY-1 from cant find it anywhere?

  • Keith Roberts
    Keith Roberts Dec 04, 2017

    I looked online for the circuit board with the SYH-1 sensor but can’t find it.....where did you find your replacement???

  • TJ Strongbow
    TJ Strongbow Dec 13, 2017

    I found a these online and ordered a 5 pack, do you want me to send you one?

  • chad Mar 12, 2020

    I know this thread is very old, and your post was in 2017, but I am having a very difficult time finding the SYH-1 sensor locally and shipping from china is both lengthy and expensive. Would anyone happen to know if another resistive humidity sensor, like the HR202L, would work with the 7142??

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Imran Latif

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  • Posted on Feb 20, 2014
Imran Latif
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I had a similar problem with the humidity sensor on my Air-O-Swiss 7135 humidifier. Here is what I did to fix it:

1. Unplug the unit, remove the water tank, and drain all the water
2. Unscrew the five torx t20 tamper proof screws from the bottom of the humidifier and remove the plastic cover. This has to be done with the humidifier in the upside down position or components might fall out
3. Unscrew the philips screw holding the small chip board with the hygrometer on it. This small board with the hygrometer on it is located right next to the vent holes and the exit hole for the power cable
4. Now that the chip board comes loose, unclip the wires connected to this chip board, this will completely disconnect this chip board from the humidifier
5. The hygrometer is enclosed in the plastic upside down U shaped object protruding from the board. This U shaped plastic cover is about 1.5cm tall by 1cm wide. You have to remove this cover to reveal the hygrometer. The cover is held in place by three clips, un clip one of the corner clips (left or right) and the whole cover will come off.
6. The hygrometer is the small chip that is underneath the plastic cover. There is a resistor circuit printed on this chip which you should be able to see as copper lines. Gently clean this using a cloth or tissue and distilled water. Use distilled water because it has no impurities and will dissolve the salt deposits that might have accumulated on the circuit.
7. Let everything dry and then re-assemble the humidifier.
8. Switch it on and the hygrometer should be good now.

  • 2 more comments 
  • Imran Latif
    Imran Latif Feb 20, 2014

    The Torx T20 tamper proof screws can be removed by using a regular T20 screwdriver. You do not need the T20 tamper proof screw driver

  • Camera Ist
    Camera Ist Mar 08, 2015

    Thanks man, I fixed mine with your instructions, it was a new unit, still dirty, weird.

  • Keith Roberts
    Keith Roberts Dec 04, 2017

    I tried cleaning the sensor as you suggested but without success. Do you know where I might find the circuit board with the SYH-1 sensor online????

  • John Wick
    John Wick Nov 14, 2018

    I have 2 model 7142, both read abnormally high room humidity. That means it wouldn't cycle on enough, or sometimes at all.
    The older one seems to have been fixed by getting into the hygrometer (thanks for the directions) and cleaning it.
    The second one (newer, already looked clean) did not respond to the cleaning. Still reads current readings in 60%s and even 70%s. Any suggestions on how I can override that shutoff and just let it run?

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  • Posted on Jan 31, 2022
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I replaced the sensor with an Amphenol HS12SP, and it works well.

The screws holding the front panel are a Torx head with a nasty pin in the middle to keep us civilians out. I drilled out the pins, but wasn't able to avoid taking a little off the Torx teeth. Fortunately I had a flat blade screwdriver that turned the screws.

The leads on the HS12SP are spaced a bit further apart than the holes on the circuit board. It can still be installed securely, just sticks up a little bit. When I first turned the unit on with the new sensor, it read in the 60's in a room with 44% humidity, but after an hour or so of operation it settled down.

Edit: I had been critical about the reading's accuracy, but after using it for a while I see it does closely track a humidity meter placed next to the sensor. When initially turned on, the unit reads high, but after a minute or two it settles in. Pointing the nozzle away from the front panel helps reduce the variation.

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Flashing red flight

Its probably the cleaning light that comes on periodically to remind you to clean the unit. Shut off the unit AND when you do so hold down the power button for several seconds until the flashing red light shuts off. The cleaning light should stay off until the next cleaning is due.

Per the Air-O-Swiss FAQ:

Q: Cleaning light is flashing (AOS U650, AOS 7135, AOS 7142, AOS 7144, AOS 7147)
A: Switch the unit OFF and unplug it. Empty the water in the base. Rinse the base with hot/clean water. Do not submerge the base! Visually inspect the base for dirt or mineral build up. If soft water is used decalcifying the unit every 4 weeks with EZ Cal is suggested. If hard water is used the unit should be decalcified every 2 weeks. Do not forget to reset the clean light after resetting the unit.

Q: Reset cleaning light (AOS U650, AOS 7135, AOS 7142, AOS 7144, AOS 7147)
A: The cleaning light does not automatically reset. Hold down the power button (button A in instruction manual) until the light stops flashing. The light automatically comes on approximately 14 days after plugging in the unit.
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The water sensor is a float in the mister area of the base. The float is off in one corner with a little plastic barrier around it and translucent cap over it. Make sure the float can more freely. If the float can move up and down but the light stays on, the reed switch (a switch controlled by a magnet built into the float) inside the unit might have been knocked loose, damaged or disconnected. The switch is actually inside the post that the float slides on, but it can only be accessed from the underside - inside the unit.
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Why does it discharge a white powder in the mist?

  • Sorry to read about your problem, I hope this helps you out.
  • you could say you have dirty water. Unplug the humidifier from the wall.
  • 2 Remove the existing water from the humidifier. Water contains several types of minerals, including iron and sodium, which cause the white powder when released into the air.
  • 3 Clean the humidifier according to the manufacturer's instructions. This may involve disassembling the unit and replacing the humidifier's filter.
  • 4 Pour demineralized or distilled water into the humidifier's tank. These liquids have a lower mineral content than tap water.
  • 5 Consider switching to a humidifier that comes equipped with a demineralizing filter, which removes the minerals found in tap water before they are dispersed into the air.

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    Now, I would also use a hygrometer, just like your parents likely had hanging on a wall somewhere in their house. It will give you a better idea of the moistur (humidity) around the house. My guess is that you're already at the 60%+ level of humidity.

    I suggest that you turn "OFF" the furnace mounted humidifier, until you no longer see moisture on the windows. That will allow the house to adjust and get back to normal humidity levels.

    Then you can start by setting the humidifier on the lowest possible setting and keep an eye on the moisture levels in your coldest room of the house, as that is where you'll first notice the excessive moisture on the windows (just the way it works - cold rooms get condensation on the cooler windows first).

    If you don't have the humistat (the control for the furnance mounted humidifer) mounted next to your heating and cooling system thermostat, you should do that - it will make it easier to adjust and also will provide a more accurate reading for the humifier to operate properly.

    Some Thermostats have the ability to add a humidifier on it for integrated controlling of the furnace humidifer. Check your Thermostat and Furnance owner's manual for details.

    I used to have the same problem and found that by moving the humidifer control from the utility room (mine was in the basement of my house) to the living space, it made a big difference. Since most people's homes have unfinished basements and that's where the HVAC system is located, it doesn't get the same humidty readings as an occupied living space.

    The other reason that you tend to get moisture (condensation) forming on windows is that the Percentage of humiditfication is set manually with the humidifier control, and yet, the outside (and inside) air temperature vary and the difference between them can cause the humidity levels to go from very dry to very moist, in a day or two.

    I tend to wait until I notice that the air inside the house is getting dry and then turn on my humidifier, once the cold winter days have taken hold. In summary, nothing wrong with your unit, just mother nature and a well built (most air-tight) home are giving you higher levels of condensation than most older homes. Gradual adjustments, once you turn the humidifier off for awhile, should get you the desired results.

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    I just cleaned mine for the first time, and the instructions are very unclear in the pamphlet on how to do it.
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    32 oz of hot water
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    Remove the cleaning brush and the silver stick that is in the base of the unit.
    Pour the solution in the base of the unit.
    Let the solution sit in the base of the unit for 1/2 hour.
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    Pour out the solution, and rinse with hot water.
    Put the brush and silver stick back into the base.
    Put tank back onto the base.
    Reset the unit by pushing and holding the power button for a few seconds.
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    Flashing light

    You have to press the power button and hold it for several seconds, and it will reset.
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