Hello, #1 The support rollers for the main tank. #2 State the model number & any other details along with a little time for research, I'll give common 'Joe' steps for your repair. ( by the way my help is free)
Those things need a lot of weight in them to keep them stable, did you have it installed by the service dept or drivers where you bought it? They should have balanced it and leveled it as well as put the weight in there ,check where you bought it if new and if not see what the recommended weight is from one of the retailers where you bought it and have them find out. Not good for the washer to be run like that.
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