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I have a Samsung idcs 100 phone system. My phone does not ring or show caller id until the 3rd ring. I’d like to change it to pick up on the 1st ring. I’ve looked through the online manuals Any idea on how to do it or where to look in the manual? Thanks for your help, Sharon
I'm sorry, maybe I didn't explain good. My phone used to ring on the first ring, just like the receptionist phone, on incoming calls. It somehow got changed to a delayed ring. I would like to put it back how it was.
ThanksI'm sorry, maybe I didn't explain good. My phone used to ring on the first ring, just like the receptionist phone, on incoming calls. It somehow got changed to a delayed ring. I would like to put it back how it was.
Thanks
Hi Sharon,
The rings you hear when dialing your phone number is a machine in the local telephone office that is in place so you have something to listen to while your call is being processed and not your actual phone ringing, also the caller ID requires one to two ring cycles to gather the information it displays on your screen therefore the amount of rings you hear when calling a number rarely matches the actual number of rings at the phone you are calling. There is no programming in the Samsung 100 to change this as it is controlled by your local phone company. Hope this helps explain the situation, Good Luck
If you want your phone to ring at the same time as the receptionist then you need to add your extension to the same station group. This is done in MMC 601 and the default Operator group is 500. When you see members just add your extension to the member list then press transfer to save. Hope that helps if not please repost and we'll try again. ....MikeIf you want your phone to ring at the same time as the receptionist then you need to add your extension to the same station group. This is done in MMC 601 and the default Operator group is 500. When you see members just add your extension to the member list then press transfer to save. Hope that helps if not please repost and we'll try again. ....Mike
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Firstly, you have not indicated which phone system your phones are connected to, e.g. KX-TA824, KX-TDA50 or other, so I'm a little in the dark. That being said, most of the Panasonic Systems only display Caller ID information (CID) to phones that are programmed to "Ring" on the line with the incoming call, and the line button flashes green to show it's ringing... so you must "system program" ringing for the line(s) on each phone. If the CID is not displayed on a particular phone, then that line is likely not programed to ring on that phone (it's light may flash red instead of green). After you "system program" the line to ring, you can still shut off the ringing sound on a phone using the slide switch on the left edge of the phone if you don't want to hear ringing, and this will not interfere with the CID display. Also, on a second note, CID does not display on the first ring coming in from the phone company (TELCO). The CID signal is sent from the TELCO to your system after the first ring has ended, during what would be the silence period that would occur before the second ring, if there was no CID. It is for that reason that most knowledgeable installers program lines with a five second delayed ring; in this way, you don't know the call has arrived until after enough time has passed for your system to receive the CID signal... this is why it seems the CID appears instantly, with an incoming call. Check out the line programming for each line and set it to ring with a 5 second delay. If you don't set up a delay, your phones will ring and if you answer the call immediately, its likely it won't allow the system to receive CID, so no CID will be displayed for that call.
The CS6114-11 isn't an answering machine. It will ring until you answer, an answering machine or voicemail system picks up, or the caller hangs up.
To change the ring count on your answering machine, consult its documentation. If you require further assistance, please add a comment to this question and identify the answering machine or voicemail system.
The caller ID information is sent between the first and second rings, so there's no way the receiving phone can display this data on the first ring. You have to wait for the second ring (or just before it).
Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .
Is the battery old? - Replace the battery.
Is the electrical outlet switch turned on? - If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet.
Are the connecting wires tight - Unplug the AC power converter from the unit and plug it back in.
Do you have CallerID service with your telephone company - In order to receive CallerID records, you must subscribe to the standard name and number CallerID service available through your local telephone company. If the CallerID works for normal calls but not on Call waiting calls, then you must contact your phone company to get the combined CID/CW service.
CallerID shows up after second ring - Be sure to wait until the second ring before answering. CallerID signals comes through after the first ring, if caller pick ups phone too soon CallerID signal will not be transmitted to the handset.
Confirm that callerID is still working on that particular line by checking another phone on the same line - If CallerID is not coming through contact your phone company provider.
If this does not fix your problem, contact your authorized Service Center.*
Hi you need to add your extension to the group that your phone rings in to. usually this is gruop 500. you can check this in MMC 714 in customer programming. I have attached a video showing how to add members to groups, there are 60+ relating to the Samsung iDCS range at www.abbeytelecom.com
This clip shows how to add a phone to the group, so just reverse the process to remove a phone from the ring group on Samsung iDCS. This also works on other models from Samsung. There are loads more clips at www.AbbeyTelecom.com which you may want to "bookmark".
I'm sorry, maybe I didn't explain good. My phone used to ring on the first ring, just like the receptionist phone, on incoming calls. It somehow got changed to a delayed ring. I would like to put it back how it was.
Thanks
What is MMC 601?
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