The computer is most likely not setup properly to use the port you are trying to use for audio input. Click Start, go to Control Panel and then Sound settings. In here click the Advanced button. If you do not see one, double click the speaker icon by your clock in the lower left hand corner of your Windows screen. In the volume control settings click Options and then Properties. Click the Recording radio button/selection and make sure that either the "mic" or "line in" option is selected as the recording device depending on where you have your headset plugged info.
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