The roller does not roll. We can't print labels and we are open for business now.

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[PDF]How To remove a stuck label from the LabelWriter? 1. the ...

global.dymo.com/.../cRydqiFncuah2s6Pf5DxrozTFs...

DYMO Corporation1. the labelwriter. 2. ... The cover is now completely removed. 7. lift up the innerguidance ... Make sure the rubber transport roller ... under the stuck labels with the cutter ... the front is completely in place. 31. Your LabelWriter is now ready to print.

[PDF]Instructions & Troubleshooting - Pelikan Artline

www.pelikanartline.co.nz/images/.../5InstructionsTroubleshooting.pdf
Page 1 ... E Labels. F Platen Release Knob. G Ink Roller Loading Catch. H PrintHead. I String. Lift off the ... Determine whether the label roll is the ... on the roller inside the label ... Label Loading is now complete ... Index Bands all around.

[PDF]Label Path Diagram - Primera

Unfortunately, this is usually an indication that the label roll in the printer are too old. This action is by design, compatible labels should have a black rectangle on the reverse side and the Smart Label printer uses the black rectangle to orient the label. This means your Smart Label doesn't think its wasting labels, it's just trying to run through what it considers to be unsuitable labels as fast as it can. If you're only printing one label at a time you can recover some labels by correctly the label's line up after each label you print but there's nothing you can do so that your printer will properly advance its current labels.

Remove the current roll, open a new boxed label roll, remove a sealed roll, cut open the sealed plastic, remove fresh label roll and load it in your Label Printer. Power the label printer back on and press the label advance button, it should correctly line up.

The rubber roll is supposed to do it. Since it is clean, pull out some tape and try again. Otherwise, please contact our help desk. The numbers are at dymo.com.

Depending on the type of gun that you have, loading will vary. Here is the most common style of label loading:
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At the back of the pricing gun, there's an opening with two spindles to hold a roll of labels. There's also a slot and two small, black rollers, where you'll place the first label to begin feeding them into the gun.

Insert a roll of labels into the gun opening so that the beginning of the roll is at the back and comes up over the top of the gun. Insert the beginning of the roll into the slot, squeezing the trigger halfway. Push the labels through the gun until they come out at the front. Thread the labels up and under the black plate on the front of the gun and then under the rubber roller. Squeeze the trigger again and pull six or seven labels out. Discard the labels, leaving the paper backing. Thread the paper backing into the underside of the gun, next to the handle, in the direction indicated by the arrow. Push the paper backing while squeezing the trigger until the gun begins dispensing labels.ixzz18ERFHy

Hi. Thanks for your question

Print fainting could be caused by number of reasons. First think to check is ink roll. Replacing with new one would get this out of the way. If it still faints next thing I would do is once you opened the cover try and clean the print head and any visible rollers underneath the labels. Print heads can be cleaned with any alcohol solution. Best would be some kind of electronics cleaning solution. next thing to check would be labels themselves. It happened to me that labels where simply not very well finished and ink would not stick to them. Try roll of labels from other box you may have. If this all failed and your printer still faints labels that it never used to it could be the worse. Your print head may need replacing although this is very unusual for them to fail in this way.
I hope this helped you. Please don't hesitate to come back and ask more questions if this is needed. I've worked with thermal printers for 7 years now and I am sure we can find some solution to your problem.
Thanks for using FixYa

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1. At the back of the pricing gun, there's an opening with two spindles to hold a roll of labels. There's also a slot and two small, black rollers, where you'll place the first label to begin feeding them into the gun.
   
   Insert a roll of labels into the gun opening so that the beginning of the roll is at the back and comes up over the top of the gun. Insert the beginning of the roll into the slot, squeezing the trigger halfway. Push the labels through the gun until they come out at the front. Thread the labels up and under the black plate on the front of the gun and then under the rubber roller. Squeeze the trigger again and pull six or seven labels out. Discard the labels, leaving the paper backing. Thread the paper backing into the underside of the gun, next to the handle, in the direction indicated by the arrow. Push the paper backing while squeezing the trigger until the gun begins dispensing labels.

Printing
1. If the print on the labels is off-center, place a penny in the slot on the right side of the gun and hold it in place. Using another penny, turn the adjuster on the left side of the gun in a clockwise direction, printing test labels to check your correction. Keep turning the adjuster until the print is centered.
   
   To replace the ink cartridge, turn the latch on the right side of the gun to an upright position. Pull the door out. The ink roller is on the end of the door in a plastic holder. Push the holder apart slightly to remove the old ink roller and insert a new one. Replace the door and turn the latch to hold it in place.

The roller that captures and advances the ribbon is worn. Try a new ribbon. You may be able to find the roller. Good luck with that.

Try a different roll of labels. Clean with 100% alcahol

Need to remove platen roller. Recommend sending in for service.