Nordic Track Nordictrack Apex 4100i Treadmill User Part Manual Logo
Posted on Feb 26, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Hello, WE have the model 4100i treadmill and the elevation is stuck in the highest position and won't reset to zero. How do I fix this or who can I call for this repair? Thanks, Tom

1 Answer

Ross Metcalfe

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

  • Expert 135 Answers
  • Posted on Feb 26, 2011
Ross Metcalfe
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Joined: Dec 15, 2010
Answers
135
Questions
1
Helped
79722
Points
314

Try the calibration procedure found in the troubleshooting section of your manual first. Here are the basic instructions.
With the key in the console, press one of the Incline buttons. While the incline is changing (or the numbers on the console) , remove the key. After a few seconds, re-insert the key. The treadmill will automatically rise to the maximum incline level and then return to the minimum level. This will recalibrate the incline.
If it still doesn't move, remove the cover. Find the incline motor. You will see a slot in the end of the motor. Using a drill with a standard slotted screwdriver bit, spin the motor counterclockwise (if it is having difficulties spinning, turn clockwise instead) for just a couple seconds. Now do the calibration procedure again.
I have had machines that got stuck before. Once released and recalibrated, the operation was OK.
The service number for your machine is found on the model number sticker on the frame of the treadmill.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

How do I calibrate elevation grade for treadmill?

Hey there, sorry to hear you're having an issue with your elevation motor. I would be happy to help you solve the problem.
Since you already installed your motor you can go straight into diagnostic mode.

To get into Diagnostic Mode on your L8
Make sure to turn off your treadmill.

-ET's - Press Menu and Start at the same time
-CT's - Press Manual (or Display^) and Start at the same time
-All other L SERIES mills - Press Display (or display and Start at the same time

SideNote-
-*CT's that were manufactured after 09/2003 - Press Display and start at the same time.




Few things you want to do, if you haven't already.

A. Align the motor with the clevis mount and install the motor mounting pin.

B. Insert hitch pin.

C. Reconnect the elevation harness to the lower board

D. Set the lowest limit switch by holding the UP elevation button for 5 seconds. Then press and hold the DN elevation button one more time to make sure you only hear a click.

E. For L7/L8 machines; Thread the elevation nut to where its flush with the threads on the "worm' shaft.

F. Mount the elevation nut to the leg assembly by lining up the holes on the leg assembly. You may have to move the leg assembly so that the holes on the elevation nut line up. Then slide the two elevation pins through the elevation assembly and into the elevation nut. then secure the pins with the 2 set screws.




To calibrate your potentiometer you can try to adjust while it is installed but for best results you must calibrate it before its in your motor housing.







G. Calibrate the elevation potentiometer and to do so you must;
1st: Visually confirm treadmill is leveled. (0% grade)
2nd: Adjust the settings as follows;
All L SERIES millls should read 0.0
3rd: If the setting is incorrect, follow these steps.
Step 1: Turn the post of the potentiometer all the way
CLOCKWISE.
Step 2: SLOWLY turn the potentiometer COUNTER
CLOCKWISE until the setting is correct.

H. Carefully install potentiometer into the motor housing
*NOTE: The setting may vary when inserting the potentiometer
into the motor. As long as the change is minimal, fine
adjustment can be achieved by rotating the meter
while inside the elevation motor.

I. Press OFF to turn treadmill off. Then restart the machine in manual mode to TEST elevation after resetting your potentiometer. As long as the change is minimal, fine adjustment can be achieved by rotating the potentiometer while inside the elevation motor.


For more Diagnostic features and possibly further detail, I will be attaching a Link to your machines service manual. I hope this helps, always hear to help. SportSmith.

http://www.sportsmith.net/images/product_support/landice/Manuals/Service/P0472050%20L%20Series%20Service%20Manual.pdf
0helpful
1answer
0helpful
1answer

Treadmill is stuck in fastest position and will not change

1) LUBe the elevation motor, in shaft and gear
2) adjust the small POTentiomenter for to liberate the elevation motor
3) clean the relais contacts, and tight every connector.
see the diagram and fix it.
God bless you1_18_2013_6_55_30_pm.jpg1_18_2013_6_56_07_pm.jpg
1helpful
1answer

I have a T85 Treadmill and the running platform is stuck in the highest position. A message on the display says 'check Transmitter'. Is there anything I can do to fix it?

PLeae RUN the software calibration for troubleshooting go under the HOOD motor and read the instruction steps, or go to instr. manual in how to enter in the s.calibration and fix it.

However you can measure the input voltage elevation motor, and lube the shafte, gear, see the photo and diagram attached.
God bless you
11_19_2012_4_29_11_pm.jpg11_19_2012_4_30_33_pm.jpg
0helpful
1answer

Incline is stuck in the up position

LUBE the elevation motor: rack+pinion and the motor +try to adjust the POT see the picture+ diagram

However RUN the software calibration for diagnostic, troubleshooting, and fix it.

God bless you
9_30_2012_1_41_46_pm.jpg9_30_2012_1_42_27_pm.jpg
0helpful
1answer

My treadmill is locked in the max incline position and controls won't respond

Run the software calibration for diagnose, troubleshooting, and fix it.
2) clean the gear and shaft from elevation motor.
3) adjust the POT for better improvement.
see the diagram
God bless you
7_28_2012_9_29_05_am.gif7_28_2012_9_29_32_am.jpg7_28_2012_9_29_48_am.jpg
1helpful
1answer

I have a vision T9500 treadmill. My husband was recalibrating and it got stuck in the highest position and is displaying E5 in the window. Any ideas how to get it down?

hi,
Try AUTO-CALIBRATION first. For that do the following.

With the safety key in place, turn the treadmill ON . Press and hold SELECT. Now you can perform auto-calibration by pressing START.

(The treadmill will run through minimum and maximum speed and elevation. This will take 3 to 5 minutes. Let the treadmill perform this complete function. "END" will appear when auto-calibration is complete. When auto-calibration is complete, it will take about 30 seconds for the treadmill to reboot and return to the start-up screen)


If it doesn't help then the motor control module is faulty. You have to replace or repair the motor control module.

OK

0helpful
1answer

Own a Nortic Track apex 4100i. Great treadmill.

You need to have the power supply board rebuilt with larger Caps and resistors. Look on the internet under treadmill repairs. The board is easy to replace yourself so don't have someone come in and overcharge you. I think about 4 screws and two plugs.
2helpful
1answer

My treadmill is stuck at the highest incline and will not decline

Although it is fairly rare the incline motor can jam up into the highest position and get stuck there. To fix this take off the plastic hood that covers the incline motor and depending on the motor you should be able to wind it with your hand out of the highest position. When it is out of the highest position run the calibration as described in the owner's manual and it should go all the way up and all the way down. If it is not this type of motor that can be wound by hand then the first and last thing to do is to try calibration of the incline as described in your manual. If this does not work then a new incline motor is needed.
Not finding what you are looking for?

1,007 views

Ask a Question

Usually answered in minutes!

Top Nordic Track Exercise & Fitness Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Cindy Wells

Level 3 Expert

6688 Answers

vince

Level 3 Expert

2530 Answers

Are you a Nordic Track Exercise and Fitnes Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...