The scanner for the flatbed has failed to properly move. The rails may be dirty, or the motor may be binding. Additionally there is a home sensor switch that must be activated when the scanner is initialized. Finally, when the copy button is pressed, does the lamp on the scanner come on within a few seconds?
If not, the scanner lamp may have failed.
Zenbob
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Rails must have been dirty. Husband used air compressor to blow off dust. Working fine. Thanks
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