This is a fuser problem. Try this to reset:
First open top cover then turn on power.
press system menu/counter
arrow down to service
press and hold start, # then enter keys
arrow down to maintenance
press enter
arrow down to Sim 163
press enter
select execute
press enter
turn off power then back on
Thanks it was helpfull
Thank you very much
SOURCE: Error C6000 is showing, can you tell me if I can fix myself or call for service.
the menu does not open. What should I do?
Hi
Error C6000 means Broken fixing heater wire. In fixing warm-up, the time to reach
50°C/122 °F exceeds 13.5 s, the time to reach 100°C/212 °F exceeds 10 s, the time to reach the primary stabilization exceeds 10 s or the time to reach the secondary stabilization exceeds 24 s. To resolve this try this reset procedure--
Turn off the copier by opening the top toner cover. Turn copier on, when you see message "close top cover" press "system menu" button. Scroll up to "service setting" then press the # button, green "start" button and the "enter" button all at the same time. Now scroll down to "maint mode", press "enter" then enter 163 press" enter " turn off copier then turn back on.
If this doesn't resolve your issue then you'll need to check whether heater M or S is installed correctly. If it is installed correctly then make sure that the heater M or S wire is not broken. Hope this helps...
Daniel
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