Your word default is set to double space. You need to find your paragraph setting, depending on the version of Microsoft Office you are using. Once you find the paragraph settings, you need to set it to single spacing and set the "spacing before" and "spacing after" to zero as in the attached picture.
One way to set the option is to hit control-A to highlight the whole document and then right click, and then click on Paragraph.
Good luck.
Paul
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