My dh504el dehumidfier shuts off and say the bucket is full however the unit is set up to flow out a pipe

it appears the float switch is full of water(the float) try empting it(they usually just screw off)if you can find a replacement change it..make sure to un plug any electrical item before messin with it ok!?

If it is very cold some of these consumer units will not turn on the compressor. If the unit suddenly stopped working and the temperature is room temperature I would guess a refrigeration issue- either a leak or bad compressor. Make sure the "full bucket" indicator light is not on- the condensate bin may not be plugged into the unit properly.

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

its the bucket switch on the unit thats bad,it controls the water level overflow so unit shuts off when bucket is full,its at the top rigt side of the bucket mounted to the float in the bucket and there is a replacement available part # AP3136674,on some units depending on the mounting hole size,you may need to use some old switch mounting parts on the new switch so it fits

It sounds like the switch under the bucket is stuck. Remove the bucket and there should be some kind of switch where the bucket rests against. Make sure the switch works freely if not spray a little contack cleaner on it and work the switch by hand until it frees up.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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This sound like the part of the bucket that makes contact with the plunger might have broken off. A simple fix can be made by duct tapping a square of duct tape to the bucket where it make a contact to the plunger.Do not duct tape the plunger this will work but most likey over flow.Hope this helps

Your dehumidifier should have come with a tube which would allow you to do this very easily. I beleive the part number is 5214A20027B.

Hi,

Offhand, two possibilities:
1. erroneous sensor reading(s) causing system to respond likewise erroneously; and/or
2. firmware/software glitch.

Initially, I would suggest a full hard reset, that is unplug from the mains for an hour or so. This would normally revert the unit back to factory default (assuming no hardware problem). Additionally, you may want to check the sensor(s) like the a bucket full sensor often would be a float switch of some kind.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Check the float switch is not stuck.