You need the software for your system 32 or 64 bit windows.
Download it here:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=3301296&
You need the Full Feature Software and driver solution.
Good luck.
SOURCE: How To Get HP Officejet J5780 All-in-One Sacnning
Perform the steps given in the below webpage.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=3301296
If you are not able to find the digital imaging monitor, then search for the file hpqtra08.exe and run.
SOURCE: hp officejet j5780 all in one
Does it give a message as No Scan Option...?
If you are getting this message when you are trying to scan from the All-In-One.
And If the software is successfully installed in your computer, then you should have a icon in your desktop as HP Solution /HP Director (if not got to Start> All Programs>
HP> HP Solution Center)/HP Director Then try scanning from there, if you are able to scan from there then try the steps bellow.
Open solution center> Settings> Scan settings> Scan to setup> Then in this window click on Restore defaults> Then apply or ok and close all the windows and try to scan from the
All-In-One printer.
If it still does not work then try the bellow steps:
Go to:
My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.
And if you do not have the software insatlled completly and sucessfully then you need to install the All-In-One Printer driver and software first
For WinXP:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-48994-3&lc=en&dlc=en&cc=us&lang=en&os=228&product=3301296
And click on Download only and follow the onscreen instructions
For WinVista:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-48994-3&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3301296
And click on Download only and follow the onscreen instructions
Good Luck
SOURCE: HP Officejet J5780 : copy's and scan's result : black page
Try to disconnect the power cable from the back of the unit and reconnect it after few secs. The alingment will start itself. Complete the alingment once.
SOURCE: hp officejet j5780, NOT SCANNING
go to www.hp.com and download a new driver of your scaner for xp
SOURCE: HP Officejet J5780 now prints in mirror image. I
Go to printing preferences and change the mirror image option to off and then try printing again. Use this figure as a guide:
If you need more help come back.Post /
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