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Posted on Feb 24, 2011
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After reinstalling xp, the drivers tsb3410 serial port for the external modem is not found.

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Brian Sullivan

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  • HP Master 27,725 Answers
  • Posted on Feb 24, 2011
Brian Sullivan
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The driver should be on the motherboard disc or the one supplied by your ISP internet service provider
click start control panel admistrive tools,computer management,device manager scroll down network adapters + expand Ethernet driver right click you will have options to update driver,disable,uninstall or select properties general you will have the options to troubleshoot or to update driver,rollback or uninstall
a yellow? question mark means you need to install/update driver right click to install driver

hope this helps
don

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1helpful
1answer

Internet connection error 734 extra initialization command does not work.it leads to another error 692.

692 - Hardware failure in port or attached device.
This behavior can occur if any of the following conditions exists:
  • The modem is turned off or malfunctioning.
  • If you have an external modem, the serial cable is incorrectly wired.
  • If you have an external modem, the serial cable is not securely connected or has open connections.
  • The serial port or multiport adapter on the RAS server or client is malfunctioning.
  • The handshaking options for the modem are incorrectly configured.
  • The modem is unsupported, or the chosen emulation may be incorrect.
  • The modem .inf files become corrupted or the modem driver becomes corrupte
To solve this problem, use the appropriate method:
  • Reset your modem. Consult the documentation for information about how to reset the modem.
  • If you have an external modem, make sure that you are using the correct serial cable. For more information about requirements for proper cabling, refer to the "Cabling Requirements" section in Dial-Up Networking Help.
  • If you have an external modem, make sure that the serial cable is connected securely.
  • If you are using a pin adapter to connect your external modem to your serial port, make sure that the pin adapter is wired properly for modem communication. For example, a 9- to 25-pin adapter for a mouse does not work properly with an RAS serial setup.
  • Test the serial port or multiport adapter, and replace the adapter if necessary.
  • Make sure that the handshaking options for the modem are configured properly. Consult the documentation for information about the different handshaking options that are available for your modem.
  • Contact the modem manufacturer to see if any setup and initialization information is available for your modem. Also, check the latest Windows hardware compatibility list (HCL) to make sure that your modem is supported.
  • Use Device Manager to remove the modem. You can do this in safe mode or in normal mode. Restart the computer in normal mode. Windows will redetect the modem and reinstall the correct drivers.
0helpful
1answer

While connecting to internet with nokia 3230 usb modem i'm getting error 692

Hi to resolve this problem, use the appropriate method:
  • Reset your modem. Consult the documentation for information about how to reset the modem.
  • If you have an external modem, make sure that you are using the correct serial cable. For more information about requirements for proper cabling, refer to the "Cabling Requirements" section in Dial-Up Networking Help.
  • If you have an external modem, make sure that the serial cable is connected securely.
  • If you are using a pin adapter to connect your external modem to your serial port, make sure that the pin adapter is wired properly for modem communication. For example, a 9- to 25-pin adapter for a mouse does not work properly with an RAS serial setup.
  • Test the serial port or multiport adapter, and replace the adapter if necessary.
  • Make sure that the handshaking options for the modem are configured properly. Consult the documentation for information about the different handshaking options that are available for your modem.
  • Contact the modem manufacturer to see if any setup and initialization information is available for your modem. Also, check the latest Windows hardware compatibility list (HCL) to make sure that your modem is supported.
  • Use Device Manager to remove the modem. You can do this in safe mode or in normal mode. Restart the computer in normal mode. Windows XP will redetect the modem and reinstall the correct drivers.
Thanks...
With regards....
Priya
2helpful
2answers

My computer that has PSW2.0 crashed. It had Windows XP. I have a new HP computer with Windows 7. What do I have to do to make it work on my new computer?

From Singerco.com FAQs: Q. My computer only has USB ports. Can you recommend a Serial (nine pin) to USB converter cable that will work with the Professional Sew Ware™ 2.00a? A. We have found that the PSW works best on newer computers when the USB serial adapter cable has not only compatible drivers for the Windows operating system but also a FTDI chip. We have found this FTDI chip in the cable which is listed below:
CUSB-232A available from Computerplug.com and Cablesalesusa.com.
Any USB to serial adapter with an FTDI chip will work. These cables will work for Windows XP, VISTA, and 7.
1helpful
1answer

Driver for SupraMax 56k external usb for windows vista

this modem is not support the vista you have to go for the win xp or win 2000 i just give the link to download the driver for win xp or win 2000

ok
http://www.hzjdr.com/drivers/diamond/diamond-supra-max-usb-sup2920-windows-2000xp-download-driver-modem.html"
0helpful
2answers

Computer does not recognize my westell modem thru usb

yes.. you may do that and also, please make sure that the drivers of the USB ports on your computers are installed..
0helpful
1answer

Can't install epson tm-t88iii serial

unistall the epson driver.
reboot your system.
connect and turn on the printer.
reinstall the driver, v3.02, selecting for create a serial port.
choose the right setting os serial interface.
after install, reboot your system.

it works to me.
0helpful
1answer

Regarding driver

You are not alone. Most people that are using Vista can't get wireless drivers or dial up drivers to work even when they are marked as Vista compatible. If your notebook has a serial port I would recommend buying an external modem. Usually weather or not you have Vista XP or Linux an external modem will work that is hooked up via a serial connection but if the vendors of your laptop were too cheap to put in a serial port your out of luck unless you can find a PCMCIA or PCI Express card that has dial up and a vista driver. You need to know if you have PCI or PCMCIA. Now if this is a new laptop I would suggest you take it back to wherever you got it and contact www.mindblowingidea.com/ComputerRescue and have them give you a laptop that has the ability to connect to dial up.

Secondly Dial Up won't work with Vista correctly because Vista is full of DRM (Digital Restrictions Management) and Trusted Computing technology that use to be codenamed "Project Longhorn" back in 2002. This requires Vista to send and recieve information from Micro$oft at all times to make sure your not pirating music, using non registered Micro$oft software, or using a dial up modem that does not support DRM drivers lol :) . It says this in the Vista EULA. Now the above company Computer Rescue does not sell any Vista Computers. They only sell XP and Linux computers. I'm sure you would appreciate that a lot more.
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