Hi
Can you please try to leave laptop switched off
plug in laptop and leave until the light on front goes green or at least 2/3 hrs
then unplug power cord
switch on laptop and use it or leave it until it looses all power and switches off
then recharge until green
when battery is fully charged always un plug and use on battery power
until it reaches about 10% before recharging
some people even remove their battery to preserve it if they always use power cord
if this does not sort the problem please come back to us
many thanks
Take an ink pen and push the tip inside the jack and see if
the little pin wiggles, if so the jack is bad. You'll have to take the laptop
apart to fix it. Most times it is soldered onto the motherboard, so you
will have to desolder the old and solder a new one.
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