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Ihave an ink system failure identified by error code oxc19a0036.
Failure occurred as main black cartridge emptied.
However, problem continued on installation of new hp cartridge.
Solution on hp official site did not resolve problem which entailed head cleaning etc.
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It normally stops if you don't install the ink cartridges correctly. When the failure strick on your printer, it will not allow you to continue with the printing assembly. This error can even make the printing process quiet and stable. If you want to experience a hassle-free printing, then you should Resolve the Canon Printer Error Code 1660. First check the main reasons that cause:-
1.Inaccurate fitting of the ink cartridges.
2. Misplacement of the ink cartridges.
3. Cracked or closed ink cartridges.
4. If the print device is not possible to recognize the ink tank then you may view Canon Support Code 1660
If you are able to produce a self test print, this is good since it illustrates that the cartridges are electrically stable...if you observe any 'E' or 'V' error states (i.e. "E xx" or "V162" for example), this may indicate there is possibly an internal electrical problem with one of the ink cartridges. Refer to your user guide if E/V error messages are displayed.
If, after following the suggested ink monitoring/level reset procedures, you still have an error condition which prohibits regular printing, then the ink cartridge probably has internal electrical damage (micro-electronics failure); such a failure is unrelated to the ink cartridge refilling process. Typically, when the cartridge fails the problem is 'masked' by the ink out/empty condition so it can be difficult to distinguish between the two. Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used, and this is often unrelated to the refill process (i.e. typically ~2 years from original manufacturing date). Refer to picture at bottom of this page: http://inkjet411.com/?page_id=1533
If, following a reset of the printer via the 'Stop/Resume' button, printing is permitted but the 'Ink Low' indicator continues to be lit then one of the inks cartridges may be suffering from marginal internal electrical performance - a potential failure of the cartridge may eventually occur which will prevent printing.
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However, if your printer works routinely after inserting a brand new PGI-40 black ink cartridge in it, then this will confirm root cause of failure as being limited to the ink cartridge iteslf.
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CAUTION: Be advised, the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors and/or permanent PRINTHEAD failures. We do NOT suggest refilling these types of ink cartridges.....refilling of Canon original/genuine ink cartridges is only suggested!
If you ever need to purchase a new ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (these are remanufactured ink cartridges which have been pre-tested in an actual printer; purchases are only available to USA residents).
Please let us know if you have any questions regarding the technical information provided herein. For any additional questions please contact us directly: [email protected]
mportant: If your error message includes the words 'ink system failure ,' check your cartridges before reading this document. If you use any of the following cartridges, refer instead to 'Ink System Failure' Message Displays on the Control Panel (c01458034) to solve this error:
Without turning off the product, disconnect the USB cable from the rear of the product.NOTE:The USB cable connects to the port on the rear of the product. The port is labeled with the USB icon ( ).Figure 2: Example USB connection (your product might not look exactly the same as this example)
Remove the cartridges from the product.
Wait for the 'Insert Cartridges ' message to display on the control panel.
Disconnect the power cord from the back of the product.
Wait 60 seconds.
Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
Reinsert the cartridges, and then close any open doors on the product.
If you receive a prompt to print a calibration page, do so.
Reconnect the USB cable to the rear of the product.
Most problem experienced with hp photosmart c6180 is the yellow catridge error. Try cleaning the contact surface of the catridge and the printer using moistened cotton buds..if error continues, you should clear the error that keeps on displaying.. here's how: press & hold "*" key...while holding, press "#" key and then release both keys..."Enter Special Key Combo" will be displayed...press "1", "2" and "3" to display "Support"...press ">" right arrow button and release when "System Config Menu" appear....press "OK" and/or arrow key to display "Hardware Failure Status"...press "OK"....when "Hardware Failure Status:Clear" appeared, press "OK" to clear...press "OK" again to display "Hardware Failure Status Cleared. Press Cancel To Continue".....press "CANCEL" as many times to display "Welcome To Photosmart Express" or "Ink System Failure".....the last part is to turn off the printer and unplug at the back...wait for 30 sec, then plug and turn on the printer...if asked, press "OK" to continue and allow the "One Time Ink Initialization" to procede..After this try to print...
Hi Thanks for using FixYa. To resolvethe issue of display of error Oxc19a0036 you’ll need to reset the printer andto reset it please follow the step-by-step procedure on the link--- Howto Reset Photo Smart Printers Please do rate the solution andrevert for further assistance. Thanks Rylee
Problem occurs for me when i run too long with an empty cartridge
solution
press * and # at the same time
press 1 2 3 and "support R0632M" should display
press > and "information menu" should display
press > and "configuration menu" should display
pres OK and "hardware failure status" should display
press OK "failure status:clear" Press OK to clear
press cancel
press cancel
press cancel
turn printer off unplug power cord for two minutes
plug back in
power on
use your printer
Ink system failures is a very serious problem on HP printer systems. If you have this problem you should be ready to replace your printer. However there are still troubleshooting steps that you can do to try to resolve this problem. try this Ink System Failure Trouble shooting guide.
HP Photosmart C7180 will not accept new '02' yellow ink cartridge and repeatedly states 'printer does not have enough ink to ensure printer health. The empty ink cartridge must be replaced to resume.' This is the 2nd HP '02'yellow I've bought and it continues to say the same.
Turning the printer on and off will not solve your problem. If you get ink system failure you most likely have air in your ink system. This will happen after months of use -every ink cartridge you reload and purge will have a little bit of air trapped in it and over time it must add up. You have to do a system reset which causes your printer to start over and do a full purge of ink through your system. This is what happens when you do your first ink system set up when you open install new ink cartridges. To do a ink system reset you must first:
1. After your printer gives you a ink system failure you will need to press and hold down ok and cancel at the same time and then press the start button once. (make sure you hold the cancel and ok down until the system shuts down and then release).
2.Now (Again) hold the cancel and ok Button down and and press the on button again -making sure to keep holding down the cancel and ok until it shuts itself down again. It will seem like it is starting up again up will then just shut off. Now once it has shut off for the second time (It is VERY important that you have a new set of ink cartridges installed before turning on the system for the second time) This is because it will do a full ink purge and rid the trapped air in the system. If you have old ink in it or almost empty it will most likely not purge enough. A new set of ink works best- You can go back to your old ink after if you like and keep the "new" set for back up when the system fails again down the road (it will fail again -this is poor designing by HP).
3.Now once you have shut down the system and loaded a fresh set of ink (all 6 of the ink cartriges) you can now press the on button (at this time you should get a reset code the come on first and the printer will run its purging of the air and new ink.
4. You might have to do this more then once to rid all the air out of the system-keep trying and after 2 -3 times it will stop giving you the ink failure. I have fixed my printer many times by this fix for many years.
NOTE:The USB cable connects to the port on the rear of the product. The port is labeled with the USB icon (
).Figure 2: Example USB connection (your product might not look exactly the same as this example)
).
Cartridges 564, 364, 178, 862, or 920
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