My delonghi coffee machine says "heating up please wait..." and that is it. I have cleaned it out and the infuser as the message was previously "generic alarm". I don't know what else to do... please help.

If the infuser on your DeLonghi Dynamica espresso machine is stuck, there are a few things you can try to release it:

1. Turn off the machine and unplug it from the power source.
2. Wait a few minutes to allow the machine to cool down.
3. Press the infuser release button while gently pulling on the infuser.
4. If that doesn't work, try gently pushing the infuser up and down while pressing the release button.
5. If the infuser still won't budge, try applying some food-grade lubricant to the infuser and/or the infuser chamber.
6. If none of these steps work, it's best to contact DeLonghi customer support or take the machine to a professional repair shop.

• If your machine displays a general alarm message or a warning light indicated by a red exclamation mark please carry out the following steps:
  
  • Switch the machine off using the power button on the front of your machine, and wait for the shut down process to complete fully before the next step.
  • Plug the unit off.
  • Open the service door.
  • Remove the drip tray and grounds container.
  • Remove the brewing unit (infuser) by squeezing the two red <a href="http://despreserialero.com/juramantul-episodul-505-506-subtitrat-in-romana/">despre seriale</a>
    buttons either side of the 'Push' button.
  • Pull gently. If the infuser will not freely come out do not force it.
  • Clean the infuser using warm water once removed.
  • With the infuser still out of the machine, clean the inside thoroughly using a vacuum to ensure all grinds are removed. Pay particular attention to the area behind the grounds container.

Try the following: https://cremacoffeegarage.com.au/blog/delonghi-coffee-machine-troubleshooting-infuser-stuck

Hello Karen,
I am not a service professional; however, I have owned 2 Delonghi espresso machines for 15 years now and done several service repairs on my machines and they are still running great! Was the machine running ok before removing the infuser?? Please be sure to read section 10.2 of your service manual. If not available, you can visit here to view manual https://www.seattlecoffeegear.com/assets/user-manuals/delonghi/delonghi-esam-3300-user-manual.pdf

Additionally, make sure you have inserted the infuser back onto the machine correctly. Review towards the end of section 10.2 where you must make sure the infuser is compressed back closed and upon inserting it onto the machine the red buttons must click that the infuser is installed correctly? Please see troubleshoot picture attached. Also be sure to clean your machine inside underneath the infuser as many coffee grounds are collected there after a period of time. I don't know how old you machine is, but replacing the o-rings on the infuser and greasing the moving parts (o-rings) is recommended. Be sure to use lubricant recommended for food contact. I hope this helps you get your machine back on track? If not, please upload a video to better help you. Good luck, Enrique

The machine must be turned offf

Did you find the solution? The same problem has just happened to me.

The infuser assembly can only be removed with the machine turned off. The infuser needs to be removed and cleaned at least monthly; more often if you use your DeLonghi at lot.

Hi. Husband asks: When you first turn the machine on at the power point, does it make a motor sound and then stop, or is the awful noise apparent at that time.

If the awful noise starts as soon as you turn it on, then most likely there is a motor problem which will need to be seen by a Service Center.

To locate information about De'Longhi in your country, refer to http://www.delonghi.com/