Kohler K-3489-RA-96 Biscuit Cimarron Cimarron One Piece Elongated Toilet wi Logo
Posted on Feb 23, 2011
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Tank empties on flush but bowl doesn't empty. eventually only water very slowly empties from bowl. Brand new

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  • Posted on Feb 23, 2011
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Joined: Dec 21, 2010
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Unless there is some packing material or protective film that you failed to remove it is more likely to be a problem with your home drainage system than the toilet itself.
It could be debris from removal of the previous toilet, a wad of toilet paper or other stuff partly blocking a pipe.
Before doing anything else get outside and open up the man-hole covers. Throw a bucket full of water down and see how quickly it drains away. - if it runs well then the problem is likely to be a blockage somewhere between the toilet and the drain cover.
I would suggest uninstalling the toilet bowl to make access easier then rodding it through with drain rods - you can usually hire these quite cheaply but they are only about £15 - £20 to buy a set in the UK.

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