Upper portion (frig not cooling properly) Lower portion (freezer) forming ice on #3 setting.

You need to have the defrost cycle checked.( heater, limit stat, timer) If the frig can't defrost air can't move across your coils to cool properly. To temporarily get by until you can get a repairman, use a blow dryer to melt the ice build up. Once melted it will work normally for about 2 days till it freezes up again.

Contact a professional. Sounds like either your damper door is not operating correctly and not letting enough cool air from the freezer enter, or there is an air leak that is making ice form .

Its defrost problem, the freezer should cool, then freeze, then defrost cycle should start. In your case freezer is cooling, then freezing, but its not defrosting. That's why fridge section is not cooling.-------

Click this link below and follow the troubleshooting:----

http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html

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This will help.Thanks.Helpmech/.

Hi,

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heatman101

you need to have the defrost element (s) replaced

Had a problem similar to this with this frig and the problem was a bad mother board that kept the fans from operating correctly to disperse the temperature. I woould actually get stalagtites forming from the warmer top shelves to the colder lower shelves. Repaire under extended warantee.

One of four problems,

1: this box has two sensors in the freezer... one on the top of the evap and one on the bottom left side of freezer cabinet (little small round white things) in the back lower portion of the freezer. These have been know to go bad and cause this problem.

2: you have a defrost problem caused by a bad main board or bad defrost heater.

3: you have a evap fan going bad on you, quits when frig gets to right temps. in other words the fan doesn't like the extreme colds,

4: door gaskets are leaking air around doors.

You may need to set the Fridge side thermostat cooler or there may be a slide switch that allows ou to set the "bias" more toward the fridge side.

This is one time you might need gas. Your freezer needs to be 20 degrees or less for the ice maker to work.

Your defrost drain hole is frozen closed.
Remove the back freezer panel and defrost the ice with a hair dryer.
Once the drain is clear poura 1/4 cup bleach in the drain hole.