My Xerox workcentre 7328 is getting fault code 007 250. No paper is jammed. How do I fix?

Google is very good for error codes. Try Googling this:

Xerox Workcentre 7327 error code 012-267

I regularly do this with error codes and usually get straight to the explanation.

https://www.huntips.com/m/jagadeesan-xerox-7245-xerox-error-code-062-380-xerox-workcentre-7228-7235-7245-7328-7335-7345-fuser-cartridge-008r13028-2238718/


https://www.huntips.com/m/jagadeesan-xerox-7245-xerox-error-code-062-380-xerox-workcentre-7228-7235-7245-7328-7335-7345-fuser-cartridge-008r13028-2238718

This fault code isn't specific to one location/function on your machine, however, I believe it is directly related to your paper trays. Other fault codes begining with 007-??? state a tray sensor error, misfed media in a tray etc...
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If you're trying to print to a specific tray and it won't print giving this error, you may want to try printing using a different tray. It is entirely possible you have some jammed up paper in the paper path and this will stop all trays from printing.
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Potential solution:
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Ensure you don't have any paper jams related to your paper path and trays, herre is a link that provides you all iinstructions to clear any paper jam on your device http://www.support.xerox.com/support/workcentre-7328-7335-7345-7346/support/enus.html?associatedProduct=workcentre-7328-35-45-46-built-in-controller

NOTE: The above link is a support knowledgebase and you can search on any problem you may have with your product by typing the natural language query in the search field, paper jam, can't print, scan fails transferiing etc...

Once you have determined there isn't a paper jam or if so gently remove any misfed paper.Reboot the device PO/PO power off/power on.
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If the print jobs fail again, check your job status and see if there is any info listed for your print job, could be a media mismatch.
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Try printing to another paper tray, if your job is calling for paper from tray 3 try using tray 4 or tray 5 etc..
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I have provided a generic response to this question and kind of throwing ideas out there, if you could provide additional information I may be able to give a better solution.
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Check the details of your job in the job status list?
A lot of times the machine will provide good direction on potential issues with a print job.
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Are you trying to print on a custom paper size?
If you tell the print driver to print to tray 3 and you have 8.5X11 loaded in tray 3 and your print job from ypour PC is actually 8.5X14 then the job will not print simply put the media has to match the job.

I hope this helps.

Try this link:


http://wss.support.xerox.com/GTConnect/UnifiedAcceptor/AddWebFramework.Main/site/XeroxProductSupport/product/product_wc7328_wc7335_wc7345/lang/en-US/region/region_US/source/DND/Xlang/en_US/Xcntry/USA/prodID/WC7328_WC7335_WC7345/KBlang/en/t/1514396213832/#!view-content/ViewContent/View/contentId/x_wc7245_en-O4756

Xerox 7346
What is the problem of error code 008-164

Make sure the DNS info is properly configured.

http://www.support.xerox.com/support/workcentre-7328-7335-7345-7346/support/enus.html

update your print driver to latest version and make sure you select Win 7 (32 or 64 bit) as OS if not already selected. once loaded, rt-click on printer, select Print Prefs, goto Advanced Tab, expand Paper selection and Enable Banner Page.

Fault Code 062-393: Scanner Control Board Failure. Power off. wait 1 minute. power on. if still broke call for service - 1-800-821-2797.

This is a document scanner problem, probably a bad circuit board. (This PN may be 960K00442 but that needs to be verified in your unit)

Short of that, you could reinstall the "IIT software".

A technician could reseat the EEPROM on the IIT board which controls the document scanner. He should also reseat the scanner bar and cables underneath the glass.
Whit
Item, Inc

I don't have that manual, but similar manuals say IBT Home Sensor Error. Check your accumulator belt for damage. You may also have a dirty sensor.
The belt PN is 604K20891and is rather expensive and fragile

Whit
Item, Inc.