Samsung RF265AA Bottom Freezer French Door Refrigerator Logo

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Posted on Dec 18, 2017

Bottom freezer drawer is frosting up all over and drawer will not close completely. ice maker overfills and when you open the drawer the ice is dragged behind the drawer-there is no way to get the ice out-how can you take the drawer out the clean behind it and remove ice? Also, why is the ice maker overfilling?

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Aug 30, 2007

SOURCE: Freezer Drawer Stuck

Our 550 bottom freezer drawer froze shut earlier this week and the motor made an unusual sound, like it was working too hard. Two of us eventually were able to open the drawer to find that it had frozen shut due to a leak which filled the ice tray solid and then adhered to the actual door, freezing it shut. We emptied the fridge and freezer, turned the control dials down to 0, but neither the motor nor the light would go off. We finally killed the circuit breaker to get the appliance to shut down. It's cleaned and defrosted and we noticed that the gasket has torn in three places, two on the fridge door and one on the freezer door. The freezer door could be from our tugging, but the refrigerator door is normal wear and tear. We filled the tears with some kind of putty and when it is dry we will start everything up again. This is not the first problem of this nature we have experienced with our subzero 550, but it is the most dramatic. Each previous time we have called a repair man out and he has been unable to fix it.

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Anonymous

  • 883 Answers
  • Posted on Sep 17, 2007

SOURCE: Ice maker water level too high

generally, there is a screw adjustment for this. usually, turning it clockwise sends more water during fill period (makes period longer). try it and adjust clockwise or counter-clockwise as necessary. Now finding the screw...try prying (or unscrewing) off the plastic cover over what appears to be the ice-maker unit (may also be on back side of frig.

Anonymous

  • 473 Answers
  • Posted on Oct 06, 2007

SOURCE: Ice Maker

Replace the ice maker.

sagacious

GORDON'S APPLIANCE SERVICE

  • 283 Answers
  • Posted on Jan 23, 2008

SOURCE: ice maker

Continuous ice production, too much ice in the bucket, ice cubes overflowing the bucket, ice cubes falling behind the bucket or ice lifting the chiller shelf can now be resolved by installing a redesigned feeler arm. The new arm is designed with a slight curve to cycle the icemaker “OFF“ before the cubes overflow the ice bucket. Order part number WR49X10103.

Anonymous

  • 1 Answer
  • Posted on Jul 24, 2008

SOURCE: Kenmore side by side frig with icemaker

The water smells funny and taste moldy/musty. Where is the filter to change it? I've looked inside and out and can't find it.

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Frigidaire bottom freezer spills ice when opened and I can't shut the drawer til I fish the ice cubes out.

You might be well served with a general defrost of the unit. But before you do, make sure that the mounting screws on the ice maker are fully in. Then if so, warm the lower surface of the ice maker where cubes are ejected with a hair dryer for a minute or two (medium not high). It could be that extraneous ice is catching the cubes. What does it feel like to the hand?
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Simple but a pain. Unplug the refrigerator. Get out your hair dryers and start de-icing the freezer door. Slowly but surly you will get freezer open. Be gentle. Dry EVERYTHING!!! Tracks, rails.....then replace part, plug back in, restock.

If you need further help, reach me via phone at https://www.6ya.com/expert/steve_24d988f3507f7480

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Sounds like a probe fault. It should stop freezing when the set point is reached and defrost for a short while. Have you set it to fast freeze?
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I have the freezer set at 3. There is ice forming all around the door and snow like frost on the food.

Frost buildup on food and ice around the door is due to warm air infiltration. This sounds like a door closure problem. Be sure that nothing is interfering with the drawer as it closes. Be sure to open the upper door and look down at the drawer top to see that the gasket is hitting the steel frame of the cabinet. Look all the way around the entire drawer front checking the seal.
Also open the drawer and hold it as it closes, so that if there is any food product binding it you will see it get hung open.
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remove all food from fridge and take it outside. leave it outside until ice is melted. this is the procedure and i have to do it every day im a Refrigeration Mechanic.
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The adjusta cube ice maker has an on/off switch. To stop the ice from overfilling and being knocked off when you open the freezer door turn the ice maker off and then back on as needed.
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Okay, I fixed it for now. The design for this bottom freezer drawer is not good. What happened was most likely that my son slammed the door, and it bounced and was slightly open. Overnight, ice started to form all over the compartment, including inside the drawer guides. Some ice was probably obstructing the drawer glide from sliding shut.

What I did, not thinking this was the solution, was to prop chairs against the drawer to close it while I searched for answers on the Internet. In the meantime, some of this ice must have refrozen in the closed position (due to the weight of the chairs). When I went to check it later, I had a little trouble opening the drawer. I gave it a hard yank and some small frost flew off, as I opened the drawer.

It was not easy sliding it due to the frost. I then moved it out and in until it felt smooth, and finally closed the drawer and it stayed in the shut position.

Kids are instructed to close the drawer gently and visually check that it is sealed. There is also an air passage between the refrigerator unit and the freezer so that when you close the double french doors, some air pushed to the freezer section and momentarily pops the drawer open. You should make sure that the drawer closes before leaving the kitchen. If you are on vacation, prop chairs to make sure both the freezer drawer and the french doors stay closed. This is important if you're in an earthquake area as a small tremor could open the doors and you'll get a fire when the lights stay on and burn through the wiring (as others have noted).
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After several hours working and moving the door, I was able to slide open the door. Found out that the ice maker was leaking and the water was in the bottom an it frozen and that was stopping the door to open.
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You are probably correct that it is the evap motor. If you are seeing frost on the back wall then there is probably some ice built up around the motor and the fan blade is hitting it.
Try defrosting the freezer and look very closely all around the seal for the freezer drawer. It is common for moisture to freeze in the self closers in the drawer rails and not let the drawer close completely on one side or the other. If this happens the small gap will allow the freezer to frost excessively.
Sorrry to be slow in responding. I have been very busy this week and have not been on line very much.
Mike
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There's warm moist air entering the unit from the back somewhere. Pull the unit away from the wall and check behind there. Look closely at where the Ice Maker fill tube enters through the back. If you find the air leak, use "perma-gum" (google it) to seal it.... not silicone.
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