Ecoquest Living Air Classic Air Purifier Logo
Posted on Jul 26, 2008
Answered by a Fixya Expert

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XL-15 Classic Living Air emmitting Foul Odor!!

About 6 mos ago my unit started to emit a foul odor. It smells organic like a lake or something. It isn't constant but I can't get it to go away! I bought new plates and filters since mine were pretty old. I have cleaned it thouroughly with alcohol and nothing worked. When I put a new clean plate in, it smells ok for about 2 mins then it starts to smell. HELP. I know sometimes the ozone can react badly with somethings (like Paint fumes) but I can't imagine what it could be reacting with, nothing has changed in my home. My house stinks and its embarrassing

  • 1 more comment 
  • cant standit Jul 31, 2008

    I actually love the smell of OZONE .. it smells like rain.. this smell is nothing like that.. it is very unpleasant.. it is awful.

  • charlesst835 Oct 25, 2008

    I have a breeze, by living air and i have the same problem, I am taking it completely apart and cleaning it with a spray can type electric cleaner I found a little mold on a couple of the electric parts so maybe this will stop the stink [email protected]

  • jackjoiner Mar 28, 2009

    Where would I find a replacement switch for my
    LIVING AIR XL-15 ALPINE FRESH AIR PURIFIER

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1 Answer

Tim Babcock

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  • Master 2,794 Answers
  • Posted on Jul 26, 2008
Tim Babcock
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Ionizers do cause a bad odor to happen. I work in the copier business and do work around machines that can cause an ozone to happen when there are ran. Copiers like ionizers can cause an ozone to happen because the air particles are being electrically charged. The smell isn't good to be breathing in as well.

Here is an EPA report about ionizers

The Consumer Products Safety Commission is going to be making a decision about the health effects on ionizers by the end of the year. Their decision can effect selling ionizers all together.

This industry should have been regulated years ago and after what happened to Sharper Image this year due to their arrogance it isn't doing the industry any favors. They went out of business because of Consumer Reports findings and tried to sue them for it.

If you really want the air in your house cleaned, the best way to do it is using a hepa filter.

  • Tim Babcock
    Tim Babcock Jul 31, 2008

    It does doesn't it. Living up in Seattle though we get that same smell just by walking out the door.



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How long have you owned machine? Plates need to be replaced periodically to be effective and to generate ozone. Depends on usage but at least every one-two years. They run about $15 a piece. I can get you some.
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I just purchased a used XL15s. The unit when in manual mode emits an oder, but the air feels oxygenated. When you breath close to the machine the air seems to irritate or kinda burn my eyes. When in auto...

This is what the machine is designed to do! The machine emits a low amount of ozone, which is the purifier/sanitizer created by sunlight. Close to the machine, it's concentrated. When it spreads throughout the room, it kills odors and bacteria, and creates the fresh smell of clean air. The air truly is "oxygenated," because ozone is simply O3, instead of O2, and breaks down quickly.
If the numbered dial is set too high (try it at 300 to 500) it will smell "bleachy." Your "rule of thumb" is that when you've been away, and enter the home, you should experience the same fresh, clean smell that you get when you step outdoors on a bright spring or winter day.
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Leave it on the manual setting for continual purification. Often, the auto setting has been disabled, which might be the case in your older machine. (These machines can be 12-15 years old!) For an owners manual, go to www.vollara.com (new name of Ecoquest/Alpine). They may be able to help you.
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It emits a metallic burning odor.

The trouble began in 2003 when Consumer Reports magazine published a report claiming the expensive air cleaners don't clean air. The magazine later claimed its tests showed that Sharper Image's Ionic Breeze Quadra Silent Air Purifier and four other units also release potentially unhealthy levels of ozone.


Read more: http://www.consumeraffairs.com/news04/2008/02/sharper_image.html#ixzz0VATFAuRq
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Living Air XL-15 Classic - Foul odor!

Hi cant standit,

Can you control this odor by adjusting the ozone (O3) control? High levels of O3 smell obnoxious or irritating to some people; you want a fairly low concentration (~40 ppb - that's parts-per-Billion, not much).

It sounds like you've done everything else right. Have you consulted with the dealer you bought from? How about EcoQuest? If it's not the O3 level being too high, then perhaps there's something goofy with the unit. If it's under warranty, pursue that option. You should have contact infor with the unit; respond if you need it and I can post it.

Let me know.





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Last night for the first time the machine is emitting a gaseous smelling odor. At first we thought it was coming from the house, electrical or outside. Not finding anything which would generate this...

The odor is trace amounts of ozone. I hate the smell myself, some people love it. Most common cause is a short in the cells. Can you hear any arcing noises?

Did you clean it recently. The ozone can be reduced by making a change in the power head. What is the model number and date code........Should be like, F300Aor E1625, The date code is a four digit numbe like.....0904. Both can be found on the back of the aircleaner door.
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Living Air XL 15, no ozone

My XL-15 had the same problem a few years ago. I had a broken wire on the fan, and the Ozone problem turned out to be a problem with the power supply. I had to send it in to have it repaired.
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Living Air Classic Emitting awful Smoke smell

Hello DWolfS,

1) Are you still looking for a solution?
2) Are you able to trace the odor (e.g. do you see any visible signs of scorching or burning, esp. with the electronics components?
3) Unless you are an electronics technician, you won't be swapping out cooked parts from a circuitboard (and if you were, you wouldn't need my advice......(;^]). If the circuitboard is bad, it's probably more trouble than it's worth to fix.

EcoQuest Int'l, manufacturer of the Living Air, no longer provides repair or refurbishment of the Classic product, but they do offer a trade-in on a newer version. If you can't locate the dealer you purchased it from to assist you, you can likely find a dealer in the LA area (Google or Yahoo keyword search "EcoQuest Dealer, Los Angeles"), or contact EcoQuest directly aT 1-800-989-2299 or [email protected].; I'm sure they can put you in-touch with a dealer in your area.

The company website is www.ecoquestintl.com/

If I can be of further assistance, let me know. If this helps or solves the issue, please rate it accordingly.

Thanks in-advance,

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Here is the link; http://www.hamiltonbeach.com/cgi-bin/main/co_disp/displ/pgname/trueair_home/strfnbr/20 Hope this helps :)
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