I can't turn off the closed captioning feature on my Sharp Aquos TV . When I pressed the cc button on the remote control, I get the TV input screen. To the right of the cc is a double hyphen ( --), but nothing I press changes anything.

Hello
I've given you the procedure from your TVs manual itself. It also says that If complex adjustments are made and the settings cannot be restored to normal, you can reset the settings to the factory preset values.
The channel setup settings will not be changed.
The language setting will not be changed.
The PIN number setting will not be changed.
To reset it to factory settings
Enter into the "SETUP" menu screen.
In that screen you can see "Reset" option.
Hilight it by using UP or Down and [=>] or [<=] button and press enter. The set will reset to its factory settings. After that just try to close the close caption display. OK. Hello I've given you the procedure from your TVs manual itself. It also says that If complex adjustments are made and the settings cannot be restored to normal, you can reset the settings to the factory preset values. The channel setup settings will not be changed. The language setting will not be changed. The PIN number setting will not be changed. To reset it to factory settings Enter into the "SETUP" menu screen. In that screen you can see "Reset" option. Hilight it by using UP or Down and [=>] or [<=] button and press enter. The set will reset to its factory settings. After that just try to close the close caption display. OK.

I've given you the descriptions from its user manual. It must be aimed to be with its orginal remote control itself. If all other functions on your TV works with the universal remote control you uses now, probabaly there is no cause to poise any other trouble. I think you have its user manual with you. Check it with. If you haven't one, contact me at the following email, before half an hour from now; because I've to go to bed, and it is quarter to 11PM here.
[email protected]
I'll send it to you by return mail. OK. I've given you the descriptions from its user manual. It must be aimed to be with its orginal remote control itself. If all other functions on your TV works with the universal remote control you uses now, probabaly there is no cause to poise any other trouble. I think you have its user manual with you. Check it with. If you haven't one, contact me at the following email, before half an hour from now; because I've to go to bed, and it is quarter to 11PM here. [email protected] I'll send it to you by return mail. OK.