First, I'm not JURA technician. But I have worked on similar table top "Super Automatics" You should call your vendor or the MFR for service. Especially if it's still under warranty. There are no customer serviceable parts in this machine.
*** the following is for information only ***
- Water not getting to machine or not sensing that the water tank is already filled.
* There usually some type of float near to middle of the water tank. It's usually white or colored plastic. This 'float' needs to move freely up-down to 'sense' the filled tank. clean the tank and shake it -note the movement of this float. It will need further cleaning if it's stuck (or you will have to replace tank if it's crudded up).
* Re-install tank and fill with filtered water. Turn machine off, count to 15 then turn on again. This usually turns on pump to add water to inner tank. If this does not happen then there is a CPU problem. If it does hums for 5-10 seconds then goes off but no heating then the pump may have an air bubble in line. Try the turn off and on method several times (up to 5) to get the water flowing. If it's still not working then there is a clog in the pump and will need service and/or replacement.
* Since this is a table top machine in which you fill the water tank. Try to use filtered (bottled ok) water. Do Not use Distilled or 100% pure water as this type of water will eat out the metals from your machine! Some places use a water softener as it tends to be better for the machine long term (years).
* Still got problems? Check with vendor or MFR for service or replacement. Most machines of this type do not have serviceable parts or adjustments.
Aloha, ukeboy57
PS: I've noted this tank also uses a water filter (which is probably dry after sitting around for a year as you mentioned.) you will probably have to flush out the air in the filter prior to this unit's pump to work properly. I found a youtube vid that may help:
https://www.bing.com/videos/search?q=s7+Jura+capresso+expresso+not+filling&&view=detail&mid=FA80FAE0243927C50056FA80FAE0243927C50056&&FORM=VRDGAR
SOURCE: Jura Capresso Impressa S9 -water won't pull into the unit
I had the same problem and was about to take the machine apart when my girlfriend suggested I call customer service instead. Turns out when changing the filter, the air inside the new filter got sucked inside the machine causing a solenoir valve to airlock shut. You need to immerse the new filter in water before installing in the tank. All you do is keep pressing the steam button for 10 or 15 minutes at a time to jar loose the valve. Make sure you give the pump a rest every 10 minutes or so, or when the sound changes significantly so you dont burn it out. I did about 5 rounds of this yesterday and gave up, thinking I need to take it in for service....turned it on this morning for a few pushes and it worked. Be patient.
SOURCE: my jura capresso says system fill...it makes a lot of noise
System fill is usually when the machine auto solenoid fill valve is putting water into the boiler. If it is making noise then the solenoid is clogged or there is no water getting to the solenoid.
SOURCE: I have a jura capresso S7. I am finding water in
This is normal, after each cycle the brew unit will empty the drainvalve for excess water, this will ensure that the water used for each new cup is fresh from the watertank.
SOURCE: jura capresso f9
I had the same problem, it told me to fill the water portion but when I pushed the button it would not clear. I called customer service and spoke with a technician. He told me to turn off and unplug the machine,remove the grounds drawer and reach inside the machine behind the plastic chute that hangs down in the middle. There is a metal disk mounted on an angle with a raised dimple in the center. The disk is the size of the discarded grounds wafers. The dimple in the middle is a sensor. Some times the accumulation of oils, coffee grounds and water leaves a residue on the disk that can short out the sensor. After locating the sensor and memorizing its position reach in with a paper towel and wipe off the residue. It works best to use a dampened towel and the a dry one. You will remove a substantial film of residue from the disk. I have done this numerous times and it has never failed to work. p.s The technician also advised me that the problem is more likely if you have your grind set too fine.
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