My Transcend StoreJet drive works fine on desktop windows XP SP3 but its detecting on my dell laptop (Windows 7 Home Basic) but cannot explore it & other USB devices working fine on laptop then what will be the problem. My laptop is just formatted and installed Windows 7 Home Basic and Drivers other than this nothing in my laptop harddisk.

pankaj rautela

• 1252 Answers
• Posted on Oct 07, 2008

SOURCE: detection problem

check it on other usb ports, also replace the usb cable

SOURCE: transcend storejet 25 mobile is not recognised

if your unit only uses one cord ( USB ) for data and
power , the unit side may be damaged , the life span
of the USB hubs and the cords that use them are not known sometimes for no reason whatsoever they stop
working , and is the most common reason for hard
ware to malfunction , and it is possible to replace
the outer closure , remove the HDD you can find
a suitable replacement closure at radio shack for
40$ that allows you to hook up a 2.5 SATA HDD
to any computer Gigaware makes a very nice
portable model , if the HDD works then you have
just trouble shot the closure to the HDD .

SOURCE: i have transcend storejet 250

Hi,

Even though it is possible that your USB hard driveis corrupt, but

before you finally conclude, try out these few troubleshooting

steps.

First of all, it is possible that the USB port that you are using is a

USB 1.0 port, which has a lower voltage not enough to

power on your Storage drive.

In this case, there are two things you can do,

1. Change the USB port you are using for the storage drive to a

USB 2.0 one (Just keep Checking all the ports one by one in case

you dont know which one it is).

2. If your Storage drive has external power facility, just plug it in

an external power first, before connecting it to the system.

If there are no USB 2.0 Ports on your system at all,

then just go to any electronic store and tell them you want to buy

a USB 2.0 Expansion card.

and if it is a laptop, A USB 2.0 PCMCIA card.

Install it on your system, and connect your external drive through it.

Meanwhile, before you try out the second option, test the drive on

a friend's system, that you are sure has a very good system, with

USB 2.0 port.

If after trying out all these, the USB Drive still doesn't work, then

I'm afraid, the drive might have been bad/spoilt.

Kindly keep me posted about the problem and let me know how it

goes

Hope this helps you out.

Thank you for using Fixya

Goodluck

SOURCE: My laptop XP is not detecting Transcend StoreJet

Identical question as: http://www.fixya.com/postanswer.aspx?thid=6765511&prdid=585393&ctgid=0&ref=unsl

SOURCE: My laptop XP is not

Identical question to:

http://www.fixya.com/support/t6765511-laptop_xp_not_detecting_transcend