Have Cannon imagerunner 2020i. Can scan to all PC's that have Windows XP. We now have a new Windows 7 have setup a shared folder in Windows 7 and named the computer the same name that the old Windows XP was named. Old XP has been removed from the network. Still can not scan. Any body have any suggestions...

In regards to scanning from a Canon ImageRunner to a Mac, this used to be done via SMB. But then Apple modernized the SMB protocol in Lion & Mountain Lion & Mavericks, and Canon decided to remain in the dark ages with their old-fashioned SMB protocol support. So therefore, Canon ImageRunners are now incompatible with Lion (OS X 10.7) & Mountain Lion (OS X 10.8) & Mavericks (OS X 10.9) & Yosemite (OS X 10.10) & El Capitan (OS X 10.11) for scanning via SMB.
The solution is that we now have to use the FTP protocol for scanning, when scanning from a Canon ImageRunner to a Mac running Lion (OS X 10.7) or Mountain Lion (OS X 10.8) or Mavericks (OS X 10.9) or Yosemite (OS X 10.10) or El Capitan (OS X 10.11).
To use the FTP protocol, you first need to enable it on your Mac by going into the Terminal and typing this command:
sudo -s launchctl load -w /System/Library/LaunchDaemons/ftp.plist
After enabling FTP via the Terminal, go into the Sharing system preference. Enable File Sharing in the left margin. Add the shared folder where you want the scans to end up. We usually like to create a folder on the Desktop entitled "Canon Scans", so you can just drag this folder into the list of folders. Click on the "Options" button to make sure that AFP is enabled, but you do NOT need to enable SMB.
Now you can go into the Network system preference where you will need to manually assign a static IP address for your machine. The Canon ImageRunner will need this static IP address so that it can find your Mac.
Once you've done all of the above, you can now create a new "one touch entry" on the Canon ImageRunner printer to scan to the shared folder on the Mac.
To do this, click on the physical button on the copier that says "Additional Functions", then press "Address Book Settings".
Then, on the Canon ImageRunner screen, press "One Touch Buttons".
On the next screen, press an existing name to edit it, or press a numbered button to edit a new name. (You can scroll through the pages with the arrows on the right.) You must press the "Register/Edit" button to add or edit that button.
If you're adding a new button, then on the next screen, you'll have to press "File".
Then you'll be taken to the next screen. The information to type in is the following:
Name: Give the button a name
One-touch Button Name: Give the button a short name that will fit on a button.
Protocol: FTP
Host Name: The static IP address that you assigned to the Mac. Do NOT use any special characters or slashes... just enter the IP address.
Folder Path: shared folder name. The trick to this is that you have to give the path from the starting point of the home folder. So if the shared folder is named "Canon Scans" and it sits on the desktop, then type in this file path: "Desktop/Canon Scans" (without the quotes).
User: the full account name of the account which owns the shared folder.
Password: the password for the account which owns the shared folder.
And that's it! You are now all set to scan from your Canon ImageRunner to your Mac!
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My guess you have updated software that does not support xp.

The following is the list of info required to setup smb scanning. The easiest way to enter it, is via the devices webpage. Make sure the folder is fully shared.

"Host Name" = The computers name

"Port Number" = Either 139 for windows XP computers or 445 for windows 7 computer

"Path" = name of folder where the scanned documents are sent/saved.

"Login User Name" = Windows user name

"Login Password" = Windows login Password

no no driver needed
some one may have changed the password so it cant authenticate so its waiting
ur folder needs to be shared with read and wright permisions turned on very important
shearing folder in w7 means nothing u have to go deeper in to shearing options to enable
"actual shearing" read and wright for all users
or u can go back to w xp much much easier to share

Connect to copier/scanner using web browser. Click Administration tab, and logon use the copier's username/password. Click Network Click SMB Session Click SMB Session box In section called "SMB Signing of SMB Server", the default of "If client agrees, digital signature is done for communication" needs to be changed to "Digital signature isn't done for communication for the server" Click Set button at top, then Save button, and the copier will reset.

Do you have the send feature or just scan? If just scan you need to install scan gear to the computer you want to scan to and configure scanner, than can pull scan fro canon to any viewer installed on your computer. If you have the send feature, make a folder on the c drive of the computer , share the folder with all permissions. Touch send on screen, reg. new address, touch file, arrow down to smb file, browser button to see your network, highlight your network, touch down highlight your computer name, enter user name and password as shown, log in to your computer from canon and highlight the shared folder and hit ok. you should now be able to send to that shared folder

use the rui to setup destination \\computername\filename the file must be shared and the computer must need a username and password

you need to store that location in the address book, its under additional functions, once there you have to enter info for scan location

Hi Its fair simple, if you are scanning to windows PC, Create a folder called scans in your C:\ drive. Share it and give all the permissions. Thereafter log on to your copier using the IP address in your internet explorer. Go to address, click address book one, click the second tab on your left saying register new address. thereafter enter you name, then change from FTP to SMB and then host name will be your computer name\ip address, followed by scans(\\computername\scans)just like that. followed by your username and password.
Thanks

Did he delete a folder then recreate it? If so, then you may have to make sure that folder is shared on the network in order to get it to work. Let me know if you need anything else.