Xerox copier 5614 stopped and posted error message J8; I cleaned the copier, replaced the cartridge with a new one, and after closing it up again, the J8 message continued. I have shut the copier down, restarted it and the message continues. I know the cartridge is good and installed correctly. It appears that the message might be related to an electronics glitch as no matter what I know do it continues to blink locking up the entire copier. No other buttons work with the J8 message continuing. The nearest repair services is 30+ miles away and will charge $130 just to arrive on the scene. Time fixing and materials are of course extra. Is there a solution or with the cost balance between fixing and buying new now sliding to the new side. I probably make about 100 copies a month, so this copier is not in high demand and sometimes will sit for a week without it being used. Any help?

I have a Xerox 4250. After the ink cartridge ran out I replaced it with a new one and got the "replace photoreceptor cartridge" message. Reinserted the cartridge and it stayed. Called Xerox and they couldn't explain. I turned the machine off and on and the message changed to "replace photoreceptor cartridge" but an additional message of replace Smart Drum came up. I replaced the Smart Drum and it is working fine now. Note: I really don't think it was time to replace the Smart Drum. But the nearest authorized service provider was 3.5 hours away and this had to be cheaper than a service call from that distance.

xerox copier 5614

This machine was bad on this problem. This machine needs a developer assy and developer. part# 48k56280 (dev assy) 502s64233 developer

J8-1 Wrong copy cartridge installed J8-2 Copy cartridge EEPROM

it is not according to your printer or your head of cartige is not clean or damage. try replace new one

Hi there Error 50c
This happens a lot in dell printers.

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Hello, Your Xerox has two cartridges - one is the drum cartridge and the other is a toner cartridge. Please check the following I've researched from your user guide:

Replacing the Drum Cartridge
The drum cartridge is a customer replaceable unit. After approximately 55,000 copies/
prints, the machine will display a warning message before the drum reaches the end of
life. Order a replacement cartridge now to insure continuous operation.


Country Part Number for the drum cartridge replacement
All countries 13R589


Removing the Old Drum Cartridge
1. Pull the front cover towards you to open it.
2. Open Tray 5 (bypass tray) if necessary, and then open Cover A while lifting up
the release lever.
3. Lift up the colored lever, and slide the drum cartridge out until you can lift the
handle on top of the cartridge.
4. Hold the handle and remove the cartridge from the machine.
NOTE: When replacing the drum cartridge, make sure that the new cartridge is the
correct one specified for the machine.


Recycling the Drum Cartridge
The drum cartridge is designed to be re-manufactured. To recycle used drum
cartridges, return them to Xerox in the original packaging. Return labels are included
with each new cartridge.


Inserting the New Drum Cartridge
1. Remove the new drum cartridge from the box.
2. Undo the sealing tape and carefully pull out in the direction of the arrow to
remove the black protective sheet from the cartridge.
3. Place the cartridge in position and, using the handle, slide it into the
machine until it clicks.
4. Pull out the cartridge tape completely without breaking it.
5. Push the cartridge again so that it is correctly placed.
6. Close Cover A until it latches and then close Tray 5 (bypass tray).
7. Close the front cover.


Hope this helps. Good luck.

There are a few different part numbers for those cartridges, the chip on them bills differently.
A J8 means although you have a 212 cartridge, it has a chip on it that does not match your machine setup.
A J8 indicates a mismatch in the cartridges and the machine. No you do not have the wrong physical cartridge, it just has a different chip on it.

1. Power off your All-in-One and unplug it.
2. Plug in your All-in-One again and turn it on.
3. Uninstall and then reinstall your cartridges.If this does not resolve the issue then try the next steps.

1. Power off your All-in-One.
2. Use both hands to lift up the scanner unit until the scanner support holds it open.
3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
4. Remove the color print cartridge.
5. Lower the scanner unit until it is completely closed.
6. If the error message reappears, replace the black print cartridge with a new print cartridge.
   If it does not repeat steps 1-3 and then go to step 7.
7. Reinstall the color cartridge and remove the black print cartridge.
8. Lower the scanner unit until it is completely closed.
9. If the error message occurs again, replace the color cartridge.
10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
11. Lower the scanner unit until it is completely closed.
12. If you receive the error message again, replace both cartridges.

The cartridge's sensing is bad or either the cartridge is refilled one (then u need to replace the crum)

omnipresent