I think the problem is with compatibility with your OS. first, u need to check that your windows 7 is installed with 32bits or 64bits system. second, check your game compatibility (is it compatible with 32bits, 64bits, or both. if your OS installed with 64bit then your game only compatible with 32bits so the game will not work, and the contrary.
my opinion (probably wrong):
maybe your win 7 is installed with 64bits and your game only support 32bits system, so you need get another 'scratches' game that support 64bits. another solution (worst scenario), try to installing your win 7 with new win 7 with 32bits system.:)
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