The steam wand does not produce steam, merely drips water with a little push of air at the end. I am not sure how to take the entire wand off, however the temp probe and the cover at the bottom of the wand is completely free of debris, any help would be so appreciated

Hi
Sounds like you have a block in the steam wand
Use a small needle to clean the tip

Mine started steaming from the top and a little plastic piece inside where the handle attaches to the wand cracked. I had to purchase an entire head and after one use it did the same thing again. It is a poorly made steamer with cheap plastic parts! Since it was out of warranty, I threw it in the dumpster!

sounds like your pump. When you turn steam knob on, you should hear the pump go bump,bump,bump. When hot water is turned on, you should hear pump run steady.

Sounds like the steam wand is getting blocked some where either at the metal end or in the parnello wand if you machine has one at the end of the steam wand, if both of those are clean then try this push in on the steam knob if that works then tap rod assemble or steam valve needs to be replaced, make sure to ask about the stainless steel valve instead of the plastic one.

This problem developed on my Sirena machine about a week ago. Stopped frothing milk, but still produced lots of steam. In fact, it was splattering milk everywhere, just not producing foam. Cleaned the steam wand (including air intake) and descaled the machine (even though its only 3 months old) to no avail. Called Saeco customer support (1-800-933-7876) and the very helpful rep immediately identified the problem. Inside the Panarello steam wand is a removable plastic tube. The tip of this tube should protrude about 1/8" beyond the end of the steam wand. Mine was not. Using the eraser end of a pencil, I pushed the inner tube downward into position and, voila, I now have froth again.

This problem developed on my Sirena machine about a week ago. Stopped frothing milk, but still produced lots of steam. In fact, it was splattering milk everywhere, just not producing foam. Cleaned the steam wand (including air intake) and descaled the machine (even though its only 3 months old) to no avail. Called Saeco customer support (1-800-933-7876) and the very helpful rep immediately identified the problem. Inside the Panarello steam wand is a removable plastic tube. The tip of this tube should protrude about 1/8" beyond the end of the steam wand. Mine was not. Using the eraser end of a pencil, I pushed the inner tube downward into position and, voila, I now have froth again.

Pour in a solution of 50% distilled white vinegar and 50 % water. Set the steam wand knob to a water setting, and run the solution through there. I would suggest letting a small amount of the vinegar/water solution drip out, then cut the machine off for about 20 minutes - allowing the vinegar to thoroughly soak and decalcify the insides. After 20 minutes, let the remaining vinegar/water pour through.

If the problem persists, Francis Franic is now owned by illy - 1-877-469-4559
-Tha Mp3 doctor

Hi,

If you look at the end on the steam pipe you will see a nipple, loosen this and make sure it is clean.

hi i have the same problem as listed no steam . pump make the noise but no steam some time a drip of water thans 07764308535

The steam wand has to be removed to be cleaned properly. Unfortunately, this procedure is not outlined in the manual. Just cleaning the wand on the outside or using a clip to clean the tip is not enough.

The other end of steam wand where it connects to the pressuring cabin actually swivels around a fitting. It is this fitting that you need to thoroughly clean. Years of using the machine can cause calcification around this fitting.

If you look under this end of hte steam wand, you should see a philllip-headed screw. Before you loosen this screw, you have to remove the grey trim so that the entire wand can be remove.

Once the entire wand is removed, what I just described will be much clearer.