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Posted on Jul 25, 2008
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GE Model 28118 Series Slim DECT Multi-Handset Speakerphone Answering SYstem - Handset Screen Continues to Say "New Voice Mail". How do you clear this? And, the "in use indicator light" continues to flash on the Base of the unit. What is causing this and how do you clear?

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  • sgivens Jul 28, 2008

    GE Model 28118 Series Slim DECT Multi-Handset Speakerphone Answering
    SYstem - Handset Screen Continues to Say "New Voice Mail". How do you
    clear this? And, the "in use indicator light" continues to flash on the Base of the unit. What is causing this and how do you clear?

    We-ve had the same problem for months. GE Tech Support said to do a hard reset of the system (unplugging from wall and phone line and disconnecting battery) and letting system sit for 15 minutes before re-connecting however that didn't do a thing!

  • phynano Nov 16, 2008

    cannot find a battery for this phone

  • sgivens May 11, 2010

    Sherry24,



    Thanks for trying. I don't have vmail activated so therefore, no vmail to fetch. Part of why this is so frustrating.

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  • Posted on Dec 28, 2008
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Did you pick up your voice mail message?

  • Anonymous Jan 18, 2009

    It is odd that the light would continue to flash. Just to clarify, are you saying that your "telephone company" never collects messages for you?

    In my case, I had the problem because I didn't pick up the messages from the telephone company from the portable base handset.

    Picking messages up from any other telephone didn't work, so I had someone call me to leave another message and then picked it up with the portable phone on the base unit. That stopped the flashing.

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