At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
Hi Yolanda,
You did not mension what type of voicemail you have installed with the phone system so I'm assuming it is also a Norstar.
To record your Primary Greeting:
1. Press " Feature 9 8 1 "
2. Enter your password ( Default is 0000 )
3. Press " OK or * "
4. Press " Admin or 8 "
5. Press " Greet or 2 "
6. Press " Record or 1 "
7 Press " Prime or 1 "
Display should read " Record new ? "
8 Press " Yes "
Display shows " Record Greeting : "
9. At the tone record your Greeting
10. Press " OK or # " to end recording
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This is dependent on you being able to access your voicemail mailbox (a mailbox has been setup for you by the administrator and you know the codes to login to your mailbox). Go to your voicemail which should be:
press the message key.
Enter your mailbox number, then press #
Enter your password, then press #. (if you don't know this then you will have to contact the administrator for the telephone system)
When logged into this:
press 82.
Press 1 for external greeting, 2 for internal greeting, 3 for temporary greeting, or 9 for Personal Verification (spoken name)
Press 5 to record then wait for tone.
Press # to end recording
Press 2 to listen to the greeting
Press 76 then 5 to delete the greeting and re-record it.
How To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording How To Record Your Alternate Greeting (Used when on vacation or out of the office.:1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the Choose softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting.
To Change Your Personal Greeting: 1. Press the Check Voicemail key or press the Feature button, then 981 2. Enter your password 3. Press the ADMIN softkey 4. Press the GREET softkey 5. Press the REC softkey 6. Press the PRIME softkey 7. Press the YES softkey 8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording
Recording Company Greeting
1 Press FEATURE 9 8 3 The display shows
Log:
QUIT RETRY REC
2 Enter 1 0 2 0 0 0 0
3 Press OK The display shows
Admin
MBOX AA OTHR
4 Press AA The display shows
Auto
Atdt
Admin
GRTG
TABLE
LINES
5 Press GRTG The display shows
Greeting Admin
GRTG AA
6 Press GRTG The display shows
Greeting:
RETRY OK
7 Enter Greeting number "13" (for holiday recordings
8 Press OK The display shows
Greeting
RETRY PLAY REC
9 Press REC
10 At the sound of the tone record the greeting. Greeting: "Thank you for calling (your company name)..........."
11 Press OK to end your recording. The display shows Accept Greeting: RETRY PLAY OK NOTE: To listen to the greeting press PLAY, to re-record the greeting press RETRY
12 Press OK to Accept the greeting
To program to play 1 From Step 12 press * 2 Press Table
Auto Atdt Admin
GRTG TABLE LINES3 At Grtg table: enter 1 4
Grtg table:
Retry OK 5 Press OK 6 Press OK again @ AA menu prompt 7 At Morning: 1 press CHNG to whichever new greeting you recorded CHNG
Morning:
1
PLAY
NEXT 8 Continue by pushing next through all times 9
Afternoon:2
CHNG PLAY NEXT 10 You should note which times had which greetings to change back after holiday 11 After you change all the times Morning Afternoon Evening Non-business press Release ------------------------------------------------- This will work for setting a new greeting as well, you can use numbers 1,2,3 etc for the greeting numbers to set them at different times of day in the table.
Depending on the type of voicemail you have It can be accomplished by calling in to the office and when the main greeting starts playing press **, the administrator mailbox number, the password and the pound key (default is 1020000). Once in the mailbox press either 9 or 99 at this point you can re record the main greeting.
when your greeting answers, punch in your code, usually a 4 digit code, each manufacturer has their own default code that it comes with.. check the manual or website
You need to go in to voice mail admin . Feature 983 1020000 press AA press Greeting press greeting again enter 1 for greeting 1 this should be your main greeting it could any greeting from 1- 20 , it depends on how it was set up but that should work fine .
bodell,
The short version of getting to your greeting is:
Feature 981 or open voicemail key
your password
"8"for admin
"2" for greetings
"1" for record
"1" for primary greeting
"'1" to record your greeting
at the tone record your greeting
"#" to end recording
after you record press 1 to listen 2 to retry or # to accept
press "rls" key when finished
hope that helped.
If your system is a Nortel Callpilot just log into your mailbox, then press 8, the first option "Record your name in the company directory" is what I think you're looking for.
×