My device cant open the disc tray please advise me on what to do

First, verify no locking software is installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray.

Then, if you are running Microsoft Windows, open My Computer, right-click the disc drive icon and choose the option to Eject.

Electronics Corporation sells inexpensive DVD players. The DVD players, however, often exhibit problems due to their manufacture and way that they work, which must be dealt with during the course of the player's life. Knowing what these problems are beforehand can aid in resolving difficulties when using the DVD player. In some cases, it can help eliminate the problem before it can become catastrophic



The disc door is not properly closed if the Disc player display shows an "Open" error message. Check that there are no gaps in the door and use the remote to open the disc door. If it will not open, unplug the Disc player and gently pull out the disc door and then push it in. Plug the Disc player back into the AC socket.

If the DVD has not been inserted properly into the disc tray, a "No Disc" error message will come up on the display. Eject the disc and lightly flick off dust using the edge of a lintless cloth. Inspect the disc for damage. Insert it carefully again into the disc tray and use the remote to close the disc door.


Because the Disk player is inexpensive, the power supply is not of the highest quality. Having a surge protector to plug into the Disc player will help to keep the power supply from being damaged over the course of its lifetime.

Have a nice day