If you want to know more things about RSGold can go to this website www.rsgoldfast.com
Our service is the most professional and most secure and convenient
Suggest you contact Gold Medal directly; they do not list parts for their waffle makers on their website but do provide contact information:
http://www.gmpopcorn.com/store/index.cfm
Gold Medal Technical Support: 1-800-543-0862.
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