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It sounds like there may be an issue with the motor or the motor switch. The thump sound you heard could be the motor attempting to start but not being able to, which can also explain why the drum won't spin. It could be a problem with the wiring, capacitor, or the motor itself. You may want to check the wiring to ensure there are no loose or damaged connections. If the wiring appears to be in good condition, it may be best to call a professional technician to inspect and repair the dryer.
Ask yourself these questions (forgive me if they start of simple)
Have you used the machine before - this will determine if you are pressing the correct buttons to initiate the drum to go around.
Is the machine getting power? Are other elements of the machine working like flashing light etc? This may help you to deduct if the problem is electrical, mechanical, operational, etc.
Try spinning drum with machine off. Common problem is that belt has broken or come of. You could view this by taken cover of the back and having a visual inspection. ONLY DO THIS WITH POWER OFF. Some models have a trip switch which will turn off if belt breaks - this is because if machine stays on while drum isn't spinning, it would be like putting your cloths in the oven.
Good luck and let us know how u go
p.s Don't forget the button on the door
Left the top of the dryer top, check to see if the belt isn't broke or loose, if that is in tact try turning the drum by hand to see if it turns easily. if not, the bearing in the back of the drum needs replaced. this is easy to replace, remove the drum by removing the dryer top and then remove the belt, and the drum slides up out of the machine. replace the bearing then reassemble dryer.
Sounds like you have some sort of obstruction in the drum, and this is stopping it draining, thereby when it goes into spin the water is being forced out of the dispenser by centrifugal force.
Try turning the drum by hand, and if you feel a lot of resistance, then you have got something stuck in the drum.
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