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I have downloaded the software needed in order trasnfer music to and from the computer and the player. However my computer doesn't recognise the player and so i cannot transfer music.
I have windows vista and a creative zen stone plus 2gb player
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MP3 players can only play music files in mp3 file format. You can download mp3 music files from the Internet to your computer and then copy them to your MP3 player using the USB cable. For your CD collection, you need to convert your CDs to mp3 music files onto your computer or download them from the Internet and then copy them to your MP3 player after you have connected the USB cable to the MP3 player and the computer. You can do this using Windows Media player and Rip the CDs - Media Player will create a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
You will need to ensure that you have 'linked' your mp3 player to your computer which would have required you to use an install disc so that your computer would recognise the new hardware. However some computer operating systems will automatically recognise what has been plugged into them via the USB port. You may also need to look at the files you are trying to download to your mp3 player. It might not be able to download them as your mp3 and the files that your are trying to download may not be the same format.
Assuming you have connected your mp3 player to your computer correctly, open the folder marked 'My Computer' on your desktop.
You should see your mp3 player listed as a connected device, click on that to open a browser window
keep the browser window open and look to see where music is stored. There is normally a sample track like Bach.mp3 as a test track.
If you see this file then leave that window open.
Then open the folder on your computer that contains your music files
Select one track at random, then click and hold with your mouse and drag it to the open music folder on your mp3 player (as described earlier). Then drop your music file there by releasing your hold on your mouse. One of two things will happen. You will either see the file copying on to the mp3's music folder or a warning may come up and tell you that this file is not recognised to play on your device.
If your file that you want to have on your mp3 player is not an mp3 file, then don't worry, these can be changed on the internet to an mp3 file so it will play on your mp3 player. Look for Zamzar or in your net web browser put in the search box 'Free file conversion' and that will bring you up lists of sites that will convert your files to the required format you will need.
I cannot be any more specific as I would need more information from you in order to help you more fully but hopefully the above will solve your problem, if not get in touch.
Hi,
This happens when you've made any changes in the Software installed in the Computer or to the songs in the Player. This player is only compatible with the songs transferred using the supplied SonicStage Software. If you've tried deleting the songs or trasnferring the songs to the Player without using this Software, the Software database and the Player will mismatch.
Always be sure to transfer/delete the songs to the Player using the supplied Software. Make sure not to edit the Software database also.
I suggest you to format the Player using the Format option in the Player.
HOME>>MENU>>ADVANCE MENU>>INITIALIZE>>FORMAT>>OKOnce formatted, re-transfer all the songs to the Player using the supplied Software. This will resolve the issue.
Good Luck!
FixYa
Fill in a topic like "recognise" or "detected" in
the Knowledgebase Solutions bar
and have a search with the icon on the right side of the phrase
There are also links for downloads like:
1. manuals: to get a total guide
2. software: to get software for synchronizing your PC with the player
3. firmware: to get the newest software on your player
[note 3. !!!: all data/songs will be erased after a firmware upgrade ]
I have fixed our problem! Hope this helps you out. I downloaded a manual for the 44090 model.
Make sure that you don't have it plugged into the usb port and the player is switched to mp3 mode. Open the software and then when it says to plug it in now, you need to turn the player into music mode. Press and hold for 3 to 4 seconds the centre power/play/pause button. It will start the red light flashing. Once the light is flashing it is in music mode. Plug in to the usb port and the computer should recognise it bringing up the install now button for the software. Click 'install now' and it should work.
I don't use the software to load songs I just use windows media player and once I had passed this install now bit media player recognised it instantly.
Everytime you want to listen to music you need to put the player into music mode by holding down that button till the red light flashes. Once music is loaded on it starts playing as soon as that red light starts flashing!
Good luck and I really hope this works out for you too.
Get the software from Sandisk's website - e200 series Support - get country-specfic software - are you in a country that bans music download services? Contact Rhapsody support, or go to their country-specific page for the answer to that one
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