If you cant get it to sync it probably needs the upgraded firmware. If you have windows media player it is so much easier to use then the RCA easy rip software that comes along with the player. Use the usb cable that came with your player or one that is of the same kind but decent quality and plug it into your usb port on your computer. If you explorer my computer it should show it there. If it does open up your windows media player and up at the top one of the tabs should say sync on it. click the sync tab. Your player should be in the tab menu. click your player and it has the options there to sync your player and media player together. From that point you can go to your media library or what have you and start moving your songs, videos etc. over to the sync column. once you have your list made out at the bottom click the sync button and it should work from there. If that does not work for you then you may have accidently deleted or removed the rca easy sync software that is loaded in your player. If thats is the case and the media center wont do it I dont know what else to have you try. good luck.
Start the Player, turn on your device, and then
connect it to your computer. If prompted, select the AutoPlay option to
sync the device using Windows Media Player.
Do one of the following:
If the Player has selected to sync your device automatically, click Finish.
When you do so, the Player will sync your entire library to your
device. After that, your device will automatically sync every time you
connect it to your computer while Windows Media Player is running.
If the Player has selected to sync your device manually, click Finish. Then, in the Sync tab, you can select the files and playlists you want to sync manually.
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