Question about Bosch Dishwashers
We read on google that a lady had this problem and we copied her instructions to see if it worked and am so pleased to say it did.
OUR PROBLEM WAS WE HAD E15 AND NO WATER IN THE BOTTOM OF OUR DISHWASHER, BUT THE PUMP STILL KEPT GOING ON AND OFF. EVEN WHEN THE ON/OFF BUTTON ON THE DISHWASHER WAS OFF.WE PULLED THE DISHWASHER OUT AND TILTED IT BACKWARDS (WHILST STILL ON), AND AFTER A MINUTE THE SETTING RETURNED TO NORMAL.So do try this before you call an engineer.
Posted on Oct 22, 2011
I had exactly the same problem that developed just after a full service - quite ironic.
I checked all the hoses were switched on, done; The waste was clear, done. Still E:15 flashed at me.
I tilted it back, the error disappears, while tilting it, press off.
Stand it back to normal.
Switch on, it should now run as normal.
Posted on May 13, 2013
With a healthy dose of scepticism I have tilted my Bosch SMS69 L02 in the manner described here. To my great pleasure the E 15 message has cleared and the machine is running normally again.
without any technical training in these, I can only assume that tiny amounts of seepage gathers in the anti-flood detection tray (that I've read about elsewhere) until sufficient level is achieved to trip the float/sensor. The other forum posts appear to be written in cooler winter months when ambient temperatures do not aid natural evaporation and occasionally the E15 code is tripped. So tilting the machine probably drains the catch tray - to the floor - and clears the error.
Posted on Apr 29, 2014
I have just had this same problem, we overflowed the sink on the bench above the dishwasher (another story),a nd some water must have found its way onto the top of the underbench dishwasher, and so we had the "check water supply" light on as well as the E15 error code.
I removed the dishwasher, tilted it back - at least 45 degrees, and about a cup of water drained out onto the floor.
Reconnected the power, and like magic the error message had disappeared, as I write, I am putting the machine through a test cycle prior to reinstalling, but dont expect there to be problems.
I can only add the I have rung the Bosch service center, and followed their stream of contacting a myriad of service agents, frankly they are worse than useless.... refuse point blank to provide information, one even said, "if I tell you that, you wil fix it and I will not get a service call fee".... Had I known this would be the outcome I would have bought a cheap and nasty dishwasher years ago, and thrown it away when faced with problems.... I remain angry about their service model. Pigs!
Posted on Dec 03, 2012
BOSCH INTEGRATED SMV50E00GB DISHWASHER
Machine gets stuck on pump programme, keeps cycling but no water left in machine and the water check light flashing. Then completely stuck and wont turn off even with door open.
The machine has a leak however slight is water is collecting in the bottom plastic base plate of machine. This then activates a float in the middle of the base and trips a micro switch which switches off the water inlet.
Yes you can tilt it but it's really a bodge and all that your doing is tipping some of the cruddy water that's collected in the base out of the machine onto the floor which resets the float most of the time!
To fix properly and without pulling the whole machine out from under the units all you need to do is:
Switch it off and unplug!!!
Then open the door and unscrew the 4 x screws that hold your cupboard front to the dishwasher door then lift and it slides off. Mind the screws that are now poking out of the front they hurt like ell when you forget and scrape your leg across them!
Next remove the 2 x screws that hold the front lower base plate cover on and prise off cover.
Lift up the insulation material behind and you can see inside the base of the machine.
In the middle if you look with a torch there is a square clear plastic cover which holds the microswitch (2 x blue wires sticking out), prise up the clear cover from the right side first then lever up to the left and it will pop off, you can then see the micro switch make sure it moves freely. Underneath that microswitch in the middle of the machine you will see a polystyrene disk about 4" in diameter, lift it out and wash all the sticky crud off it then clean out the base of the machine with kitchen towel.
Put it all back together in the reverse order and BOOM it works!
Grab a beer from the fridge and look smug?...
Posted on Jan 24, 2015
As an engineer who repairs appliances full time, I will add some advice. First for goodness sake UNPLUG IT from its electrical socket before doing anything!! Tipping it back to drain the base pan water should be done gently as you can wet the electrical parts down there especially the main pump motor. A better solution is to remove the cover to the base pan (4 screws) and WITH IT UNPLUGGED get rid of the water in there with a sponge, or (what we use) one of those globe-like pumps that you buy to drain oil from motorcycles. Or a "basting syringe". With a built-in unit you have to remove the kick-board and the wooden decor panel on the front of the machine first. But you can then do it in situ. HOWEVER all you have done is reset the flood detector float switch. The machine will now work. But if there is a real leak the situation will recur after a period of time. Then you will need an engineer. Stay safe!!
Posted on Jan 01, 2015
It's usually a leak from the circulation motor connection to the sump area.
Posted on Jun 05, 2014
I had the same E:15 code, since my unit is installed under the counter tilting would have been a big job. I disconnected the drain line from the sink and sucked the water out with a shop-vac. Plugged the unit back in and the error code was cleared!
Posted on Jun 18, 2015
I have a Bosch dishwasher which is about 2-3 years old. The E-15 error message just came up today.
When I looked at the operating instructions under troubleshooting it instructed me to clear out any food remnants in the rinsing water that may have blocked the waste water pump.
Remove the filters in the bottom of the washer, mop out any water/bits with a sponge then prise off the small white pump cover in the bottom lower right hand side where the filters usually sit. Having done that I removed quite a lot of large food bits and sponged out a bit more water. Clip the cover back into place and replace the filters. Job done back in action!
Posted on Oct 19, 2015
Check the inlet hose fitting for seepage. this was the source of water when I encountered E15 alarm
Posted on Dec 28, 2014
Thanks for the tip! It fixed our washing machine.
When the E15 + check water light was flashing I was unable to power off machine. Once tilted back 45 degrees for about a minute, it sorted itself out and leaked out about a cup of water
Posted on Dec 03, 2014
WOW, Very Happy!! As a single woman I almost had a panic attack, but now I feel Superwoman!!! IT WORKED!!!
Posted on Oct 02, 2014
E15 Yep guys the tilt worked again, but needed to try several times and let it drain, eventually started after digital screen gave cycle whilst tilted. Layed level and then ran through heavy duty cycle to clear any thing in drains. Thanks for the tips
Posted on Sep 15, 2014
Agree, tilting the machine at 45 degrees actually works.... WOW :-)
Note in my case this occurred in the middle of winter which may confirm what solution 4 points out, i.e. natural evaporation not occurring efficiently.
Posted on Jul 01, 2014
Did you try to use the warranty or contact the service? If you worked with standard companies, they would fix this damage. For example, I bought a sofa in the company https://housera.co.uk/217-corner-sofa-beds... As soon as I had a problem with the delivery, they immediately set it.
Posted on Feb 11, 2019
Your dishwasher is has water on the bottom of the unit and this will you activates the drain pump and it’s telling you it’s flooded you need to find a leak more likely you will have to pull the unit out and check for water connection supply in the back of the unit unplug the machine clean all the water out from the bottom and again you doing you define what it water is coming from or if you are opening the door in the middle of the cycle This will let the water runs down down below
Posted on Feb 09, 2019
I have successfully used the tilt method many times but recently it stoped working. I had to remove the front door panel, the plastic kick plate, the metal front bottom plate. Then I fount and unclipped the float switch in its plastic housing and removed the polystyrene float which had accumulated gunk on it. I cleaned and dried it, its tray area and the switch and reassembled the lot. It's been working for the last three weeks. I have checked since and everything is dry so I'm assuming the water ingress wasn't due to an ongoing fault. if you actually have a hose or seal that is leaking water into the pan, then you will have to fix that first.
Posted on Oct 26, 2018
I had an E15 Error. The bosch built in super silent dishwasher SHX7ER55UC/44 worked great for about 7 or 8 years. We had to remove the dishwasher when new quartz counter tops were installed. We then re-installed the machine.
I had completed the original install and levelled the machine as I had before. When I first installed the machine the bottom of the laminate counter was perfectly flat - easy to level against as the counter was level. Being over confident I re-installed the dishwasher myself. The new quartz counter was higher and I had to install a piece of wood at the front of the counter to fasten the dishwasher too. I put the dishwasher in - levelled the front and levelled the back by turning the adjustment for the rear "foot" until it stopped. After 9 months the dishwasher showed the E15 error - I only had the filter plugging error before. The dishwasher kept trying to pump when I opened the door. I was dumbfounded. I did some googling and learned about the cause. I was nervous to think that the dishwasher may have a leak. I had to remove the built in dishwasher again. I titled the machine 45 degrees back and dirty water came out. I couldn't remember how to take the sides off the machine and decided against further exploration. I put the machine back and adjusted the back foot all the way up thinking that if the dishwasher was snug it would be less likely to leak (haha). And after two washes the error came back. So I took it out, and took the dishwasher apart - slid up the plastic parts that conceal the gap to the cabinets, removed the side panels (my right hand panel has a small torx screw on its bottom right hand corner - of course I bent the metal a little before I realized that). Then I removed the door facia - and of course there are two screws along the top edge that hold the facia to the dishwasher door - these are additional above and beyond every video for removing the bosch door facia - they only reference 3 torx screws on each side (make sure you only remove the ones pointing towards the ceiling when the door is open - made that mistake before). Then I removed the plate under the door. And then removed all the insulation.
I saw the liquid in the bottom of pan of the dishwasher. I saw I had to tilt my dishwasher to the left to empty the liquid as there was little or no electrical and the pan is so deep I had to tilt the machine almost completely on its side to get out the liquid. I barely took any out the last time. I then used paper towel to dry out the rest of the pan.
On closer examination of the bottom I could not find a leak spot. I thought it may be from some seal, pump, sump, motor shaft? Then I examined the door. I could see liquid on the door seal. I could see liquid on the white catch tray underneath the door. I could see liquid and staining on the plate underneath the door. I realized in that moment I had adjusted the back foot so far up that the machine was tilting forward and water had been leaking out the door. Other machines will drip onto your floor, but this bosch one is made so well water leaking through the door seal is captured and sent into the pan underneath the machine. The drip tray on the door has a flat tube that actually takes the collected water and sends it into the tray. Extra protection for your nice kitchen floors. I am now levelling my machine using a level - as my counter does not have a flat underside - I could install a board, but the machine is held quite well by the front anchors and feel that should be sufficient for now.
Good luck to all the rest of you. I hope your leak is as simple as mine - and only requires you to adjust the feet of the dishwasher making sure the dishwasher is level. Unfortunately I was sending water towards the door. The door seal is pretty amazing considering how long it took for the water to build up. And the dishwasher was probably not leaning too far forward as I had the front feet pretty extended already.
I am no expert, but Definitely disconnect the electrical before you work!
Posted on Jul 05, 2018
When I power on the dishwasher, I get the E15 and several clicks from either the drain pump or the control board. I do not hear the pump running. Should I be hearing the pump running? Could the pump possible be bad? Or is it more likely the control board?
I tried tilting the dishwasher back for 30 minutes but when I turn it on, I still get E15. I will try to see if I can open up and clean the drain sensor as others have mentioned
Posted on Jun 21, 2018
A surprising solution - a hairdryer.
I wasn't able to tilt the machine back (it's integrated and I'm renting the apartment), but I found a different and much easier solution, which worked just as well. The problem was water, so I dried the inside of the dishwasher (using the highest setting on the hairdryer), paying special attention to the drain in the centre, and a few minutes later, the error code was gone and machine worked fine!
I hope this helps someone else.
Posted on Oct 29, 2017
You probably have something gooing up the inlet pipe filter or not enough water pressure
Or a krimp in the inlet pipe
Posted on Sep 20, 2017
Tipping worked for me. I caused the problem by accidentally adding dish soap. I read instructions to leave it to evaporate instead of tipping, and after three days no happiness.
Unscrewed the four screws holding the dishwasher, pulled it out, tipped it (45 degrees wasn't quite enough) and out came a half-cup of water. And it's working again.
Posted on Feb 21, 2017
I work on bosch and many other brands,
All of the tilt recommendations will work for the moment.
The cause is water in the bottom, a leak.
Try to determine the source, if it is a new model there is a trough inside the door that directs any water leaking from the door into the bottom.
If you have experienced foaming, possibly the rinse aid is set too high, see your manual to adjust.
Also you may be using the wrong detergent or too much.
Posted on Sep 13, 2016
I read extensively on this fault and the causes may be simple or otherwise. Mine appears to be fixed now by:
Posted on Aug 16, 2016
Change the gasket in the bottom of the machine. The gasket protects the swamp from water infiltration. If there is water in the swamp at float unit automatic stops the machine. It is a bit difficult to change the gasket.
Posted on Jun 17, 2016
Great forum for E:15 error message on Bosch dishwasher.
Moved to Germany in 2015 to live with partner. Brand new kitchen less than a year old. January 2016, Error message E:09 came up - heater not working. Replacement made by Neanderthal 'engineer' who spoke no English and clearly did not like the English. Not a very professional man as he did not fit the unit back properly. Had to complain on the day same and the same man had to return to complete the job properly.
March 2016, Error message E:15. Not looking forward to another German fool tinkering with the dishwasher, however my German partner insists on getting an 'engineer'. Some kind of misguided perception on German craftsmanship (rubbish). Placed an email to the Bosch service center, so will wait to see what they recommend, or when they can visit to make the repair. THEN found this website on the Error message E:15 for Bosch dishwashers.
It is the weekend now, so will wait for Monday to arrive and do the job myself.
Problem is, I have no idea where the power switch is for the dishwasher, as it is built in to units. The dishwasher sits next to sink unit and there is a white cover between the units. It does not look like a power switch, but will investigate on Monday.
Will have to do the full repair version as recommended by engineer on this forum. Also, probably not a wise idea to have used washing up liquid in the machine; as ran out of power ball tablets yesterday. Dishwasher leaked soapy water on to the floor, my partner panicked and opened the door. Dishwasher filled with bubbles. Then the E:15 error message appeared. I pressed the restart button but no luck. Then I cleared; with copious amounts of water, the bubbles out of the dishwasher - then having to wash all the items that were sitting in there by hand!
All the booklets about the dishwasher in German, so I am very pleased to have discovered this website. Do not speak a word of German and do not understand all that the booklets are stating. The 45 degree tipping suggestion is not an option for me.
Will let you know how I get on and whether it works.
Posted on Mar 12, 2016
Dumping water out of the overflow tray, or just sopping it up, is not the answer. There's an excellent post here, which I'll try to split up: BREAKER OFF and then removing the front wood panel, metal panel, and insulation. Sop up the water. Then, clean all filters as described here as well (including difficult to open panel way inside and below cylindrical filter). Also, thoroughly clean all gaskets with a toothbrush and towel. I found a lemon pit in one. Also, the dishwasher is very clever: If it cannot drain, the bin fills, which would dump on the floor. There is little drain line from the gasket that directly fills the leak tray below the dishwasher. This, in turn, trips the overflow switch. And, one very important thing that I think caused our E-15: The garbage disposal MUST be empty. If not, the dishwasher cannot drain and it backs up. Do not put a pot over the drain because that can "lock" the drain with suction. Tipping the unit is not a solution.
Posted on Jan 31, 2016
I have a Siemens dishwasher (same company) with the same E15 problem. As the machine is fixed underneath the countertop, pulling it out and tipping it was too much work.
* Unplugged the machine (!),
* Removed the kick plate behind the wooden panel by the floor (two screws)
* Removed the aluminum/zink plate
* Removed the green insulation piece and
* Reached in to the machine and felt a small pool in a plastic basin.
* Dried it up with some dry rags and presto it worked!
The leak came from the pump being blocked by some glass shards and when I reached in to unblock the pump, the water in the sump overflowed and ran into the machine via the open door.
Thanks for the tips! :)
Posted on Aug 31, 2015
I like the other chap further up the list fix these awful dishwashers for a living. E15 is one of the worst codes you can get. If your are LUCKY and you have a very small leak you will get away with the 45 degree tip, but most of the E15's i have seen only run maybe for 1-7 days before the code is back. There are numerous places the leaks can come from, all of which are a nightmare to sort out. Best advice is to put 'professional limescale and detergent remover' in once a month empty intensive cycle (if you live in a hard water area) and secondly don't buy one of these type with the tablet drawer top centre of the inside of the door, or pay the £80 when you buy it to extend the warranty. I have a Miele one myself, enough said...
Posted on Aug 27, 2015
I had this washer for more then year
Suddenly I had e15
No idea why I almost give up
Google it and found u guys
Tilded it and problem solve
Posted on Jul 30, 2015
Folks -- Great help, but as naive as most of the folks this was not feeling right that just tilting the dishwasher and getting the water out was a permanent fix.
So in my case, I did it and seemed to fix the issue for while( 45 mins) but soon landed in Error 15 again.
After a lot of time and tries, here is what happened in my case. Initially, my washer gave error 23, then 24 -- so as curious was trying to look what was happening and I tried to open the side exit vent (a grey color cap) and put it back as it did not seem to be the problem that was causing error 23 or 24.
After pulling the dishwasher and letting it run for a while and closely watching what was happening inside, there was obviously a leak that caused water to gather at the bottom that triggered the Error 15!In my case, it was the water leaking out of the side went since I had not closed it tight enough, fixed it pretty tight and there got that fixed.
Alright, now it's time my Jack!
Posted on Jul 18, 2015
This machine has a safety system built in to protect the machine and the house. E15 means it has a leak in the system and their is water in the capture basin in the bottom of the machine and the float has told the computer to turn on the protection system and run the pump in drain mode to keep it from leaking out on the kitchen floor. Causes I've found for this so far are the water supply line is leaking and running water into the catch basin, leaky seal in the machine can cause it or any number of hoses inside are leaking. Anyway, a leaking supply line is the most common and usually just tightening it will cure the problem. To reset it afterwards: kill the power to it, circuit breaker, pull plug whatever but make sure you kill the electricity before playing with a machine with water leaking or the leak will be the least of your problems. Pull the machine out to where you can tip it forward or backwards, put some towels down and tip it 45 degrees or so and drain the water out of the catch basin in the very bottom of the machine. This isn't the inside of the machine, it is the plastic cover on the very bottom that is the catch basin. Most have better luck draining it by tilting it back. Dry up your mess, fix the leak and error code will automatically reset/clear once there is no more water in the bottom of it triggering the float switch.
Posted on Jun 13, 2015
This tilting back trick can only serve as a short term fix. You still have a slight leak from somewhere. Better to unplug and check the leak detector float inside the bottom of the machine. Mop it out, clean the sensor float and run the machine again to see if you can detect where the leak is coming from. It might only be small, but it will keep setting the error message off if you don't find and fix it. There are a whole lot of great explanations about how to get into the part of the dishwasher to get at the leak detector and to be honest, I had to find out how to get into mine with a combination of the knowledge I found on here and winging it for the machine I have. It's not difficult and if you are a fixit kind of person, you will easily work it out. Happy fixing!
Posted on Apr 28, 2015
This happened to me yesterday, Error 15 on my BOSCH dishwasher. Our kitchen island contains the sink, and the dishwasher which under (adjacent) to sink. Yesterday, I left an unattended water jug filling with filtered water from a spigot in the sink. This flooded the counter-top, some water went through the under-counter into the dishwasher, and some onto the floor. I placed a call to the Thermador technician until I read these posts. Even tough I had syphoned the water out with a hose some still remained in the unit somewhere. Tilting the unit 45 deg today, drained more water onto the floor and voila! Error code 15 gone, and money saved. I cancelled appointment with technician!
Posted on Apr 24, 2015
Just a tiny lift worked for me - no more than 5-10 degrees while still in situ.
Posted on Mar 02, 2015
I had the same problem and I followed the first answer steps it worked but the problem keeps coming back.
So for easy and quick permanent fix follow my steps. Undo the machines legs just a little so it stays tilted backwrd just little .about 2 degrees
Posted on Mar 02, 2015
When I discovered the E15 error message I called the Bosch customer service number. I asked if they could help me trouble shoot the problem. I was given numbers to call for service. Since I am a trouble shoot kind of gal, the next step was the internet. Good call. My dishwasher is built in so tipping it couldn't happen. Waitng for the water it evaporate made sense to me, but waiting a week,there had to be a quicker way to get the same result. My fix was taking off the kick plate and setting a fan on the floor in front of it. In about 12 hours the message is gone and the dishwasher is running once again.
Posted on Jan 01, 2015
Not so lucky for me!! Tried the tilt and let it drain for a while and it worked. The E15 went away. Eventually stood upright, switched on and away it went. It ran for about 10 minutes then tripped my circuit breakers. Tried repeating 5 times with same result - Several expletives come to mind at this point in proceedings!!!
Posted on Jan 01, 2015
My gratitude to everybody here for encouraging and make me start thinking. I had read smth else before, unbuilt my Bosch SPV58 (screw 3 legs - electricity - water in - plug back outlet as there's no switch :-( - water out - remove next furniture door to have access to all that - TAKE OUT - ouphhh!), removed a left cover and start enjoying views. Recommendations found were different and for other models, ... I believe I had downloaded a service manual from the net a year ago but lost it... Your advice came in time! 45 degrees saved a good piece of my life. Now I am thinking about the valve at kitchen sink. It (sink) was stuck for a minute and it was certainly a reason for stopping a dishwasher...
Posted on Dec 22, 2014
Right thanks to another web page i have sorted my bush dishwasher to sort out error F15 of E15 just tip the dishwasher 45 degree angle and water comes up on the bottom clean up the water weight at 25 minutes there has been sorted out that help me out save me over £100
Posted on Dec 12, 2014
My Bosch dishwasher has the same error code, but unfortunately it is built in and I cannot tilt it back, any ideas?
Posted on Dec 05, 2014
Mine does the same. I either tilt or 'shake it' in position which seems to work. I've read about this on many forums now and it seems to have happened to hundreds of people out there.
It beggars belief that a high precision item that costs so much has this problem and Bosch don't seem to want to do anything about it. So come on Bosch, pull your finger out and sort this problem. If it was a Toyota there would have been a recall on ALL units by now!
Posted on Nov 30, 2014
Wow, I've just had the same problem and tried this solution. Brilliant, a small amount of water ran out of the base and hey presto the machine is working again. Cheers everyone.
Posted on Sep 28, 2014
Thank you very much worked like a treat can't believe it ready to call repair man thank god for this website thank you agian
Posted on Aug 10, 2014
I was also quite skeptical but I hadn't even pulled the dishwasher all the way out before it had started working again! Thank you everyone!
Posted on Jul 13, 2014
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
I found this solution on elsewhere on fixya. it relates to a little float switch designed to detect water leaks I think. 1. turn off power and water 2. tilt back machine about 45% (have towels ready to soak up any spill off 3. when all the water has emptied, right machine and retry. if the problem keeps reoccurring, you may have a genuine water leak. I had to try a few times but this worked for me and saved me at least 4 days of hand washing over a long weekend. good luck
Posted on Oct 27, 2011
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