I have a ladies rolex oyster perpetual datejust which was bought a couple of months ago. It's an automatic watch and although I wear it all the time including during sleep, it's constantly slow. Is this a common problem with Rolex and what can be done?

The simplest way to find out is to take it to a Rolex specialist repairer and ask them to look at it. They will know what small clues to look for to find out. Some of the clues could be inside the watch on the inside mechanism so a watch repairer will have the tools to open it correctly.

That number does correspond with a genuine Rolex. Stop Ina watch repair store where they actually do the work. I have not seen a knock off with a serial numbers or model number stamped between the case lugs.
Hope this helps.

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Try this link to get more details. Gopakumar Gopalan Google

It seems to me that the company servicing your timepiece (Rolex or otherwise) must have missed something or did not properly service your timepiece.

You are correct that your watch should not require service every ten months. After servicing, your Rolex, like most all automatics, should run properly for 3-5 years depending on environmental conditions. Our Rolex service offers a one year warranty, and if any issues present within that time, the service is free.

I would recommend using a company that has a full time Certified Master Horologist on staff to service your timepiece that offers a warranty on their work. Thanks for the rating, and we are happy to help you and service your Rolex.

http://www.watchandpen.com/id76.html

Expert watch repair for Rolex Breitling Tag Heuer Movado

What's the question? From you description of the troubles you are having I suspect that your watch may on the outside look like a Rolex, but it certainly does not behave like one. I have never had such erratic behavior even with my much cheaper, but authentic Casios.

Hi Bob,

Unfortunately, Rolex automatics, like all mechanical watches, must be serviced every 3-5 years. This is because the oils in the movement dry and congeal on the bottom of the wheels (gears) and dust and debris in combination work like sandpaper to cause wear on the parts.

Think of it like a fine automobile, one would never neglect the oil change in their new Mercedes because the engine could be damaged. In this case it is the movement that can have excessive wear. Also, the mainspring at this point may need to be replaced, which is the power source of your movement. We service Rolex and all other high grade watches, and always beat the price of the Rolex service center, their time frame, and can provide discontinued parts where they cannot.

We are happy to service your timepiece at a much better price than that offered. Feel free to contact us through email or phone.

http://www.watchandpen.com/id76.html

Expert watch repair for Rolex Breitling Tag Heuer Movado

the shaft on one side of the balance wheel as broken and needs to go to jewelers for repair.

Hello. Go directly to the Rolex homepage http://www.rolex.com/en#/home/

That way you will know if the watch is still available new. If that doesn't help, go to ebay. J.

Depending on how old the watch is, It may be quick set or older models are not quick set. In older models you need to unscrew the crown, pull out the crown and rotate the crown to set the time, and in order to set the date rotate the hour hand past 12 twice in order for the date to change. Set the date first and then set the hour and min. For quick set models unscrew the crown and pull it out to the fist click this position you can "quickly" set the date by rotating the crown. Set the date and then pull out the crown to the second position out. Rotate the crown to set the hour and min. Then push the crown back in and screw it down.

Kristy,
Stress won't affect your watch's timekeeping ability, but position will. When you lay the watch down at night, in which position is it? Also, during the day, is your arm in a static position for long periods of time? A Rolex chronometer (like the Datejust) should run approx. 36 hours after being fully wound -- without any movement. If the watch stops dead, then there is a problem with the movement and/or rotor. If it losses time, I'd bet on a static position problem. Let me know the answers to those questions and I'll try to help you get to the bottom of the problem.