You should know what format of your video is and find the player software that is able to play the video of this format.
Clearly the format of your video is not compatible to your player and I suggest you to try some other free players such as Leawo Blu-ray player which can support various video formats.
You need a media player that is capable of playing the dvd format.
Get VLC. http://www.videolan.org/vlc/
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