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Welcome to Fixya. To be able to fix the issue you need to press FN + Numlock key of your keyboard. The numlock key is on that's why number appears instead of letters. Numlock key is next to F12 button.

Try a different word processor to see if it is a system-wide problem. If it is specific to one program, check the preference settings for the program, or re-install it.

If the computer types normally when you start it in safe mode, or (more definitively, boot from another disk, such as the Windows install CD in the Recovery console, or a Linux trial/install CD), than you have a mal-ware infection or corrupted keyboard software. Another possibility is the keyboard language setting has been changed (I don't recall which Control Panel does this).

If you still have scrambled keys when you boot using a different disk, the keyboard decoder chip may have gone wonky. This is unlikely, usually a set of keys just quits working or the entire keyboard goes dead. If it did happen, you would probably find that some of the keys have become duplicates of other keys.

Hi,

Welcome to Fixya. To be able to fix the issue you need to press FN + Numlock key of your keyboard. The numlock key is on that's why number appears instead of letters. Numlock key is next to F12 button.

Thanks for using Fixya.