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Anonymous Posted on Feb 12, 2011

I have a Kenmore Vacuum cleaner 116.24212. The retractable electric cord won't retract. How can I fix it?

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  • Contributor 3 Answers
  • Posted on Feb 12, 2011
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Joined: Feb 12, 2011
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The retraction mechanizm is likely jammed. Mostly likely the cord has jumped it's groove in the retraction wheel/hub. If you are good with tools there is a 70% chance you can get it to work again with a basic DCR operation. Most mechanical problems can be solved using this simple rule: Dissassemble Clean and Reassemble.

CAUTION: The retract mech has a powerful spring inside, avoid exposing. Most retract mech units are rivoted closed so consumers won't poke thier eye out.
CAUTION: UNPLUG THE UNIT

Open the unit from the bottom and the top lid of the canister should come off.
The retract mech should be obvious as it is where the cord comes into the unit.
Look for the cord being bound by iteslf either on top or underneath (lie two cordes in one groove)
Remove any binding.
If you see no debris or obsticals for the cord to retract (where it is getting stuck)
Your spring could have sprung!
Do you feel and retract at all?
Can you locate the releae mechagnism?
Does the Release button seem to function? When Pressed it should take pressure off of the cord hub.
The retract mech may need replaced. Overall the cost will be about $60 for parts.

1 Related Answer

dnewcombe1

Dana Newcombe

  • 1564 Answers
  • Posted on Feb 13, 2010

SOURCE: i need the owners manual for kenmore cannister 24212

If you type in the model number on your searchbar, the website will be listed "after" all the sponored sites. Use the site that has YOUR manufacturers name in the url. Under the "support" section choose manuals and especially the term pdf. Thank you, Dana

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You may find the instructions here helpful in getting the cord to retract again:
https://www.hunker.com/13408865/how-to-repair-a-cord-rewind-in-a-vacuum-cleaner

This is a link to other instructions:
https://www.doityourself.com/stry/fixing-the-cord-reel-on-a-canister-vacuum

If you wish to post the make and mode of your vacuum cleaner, I or another volunteer Fixya answerer may be able to find repair instructions specifically for your model of vacuum cleaner. You can choose Comment and type the make and model in the Comment box.

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