Ink in hp photosmart 3310

I am having the SAME problem!! The cyan color for some reason!!! All of these are BRAND new HP ink cartridges!! Have you figured out how to fix this??

try wigglesing it in there it might not be hitting the sensor

maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
Solution As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. The Ink Cartridges Empty options are described in the table below: Ink colors out Option Print mode possible All Cancel None Black

AND

Cyan, Magenta, or Yellow (any or all) Black only Continue with other colors Cyan/Magenta/Yellow mode (composite black)

Text and photo quality will differ from those printed when all colors are available Light Cyan or Light Magenta (either or both) Cyan, Magenta, or Yellow (any or all)

(Black still available) Print with black ink only Grayscale

Could be a bad cartridge

Your printer uses the following cartridges:

HP 74 - Black ink
HP 75 - Cyan, Magenta, and Yellow ink
HP 99 - Photo Black, Light Cyan, and Light Magenta

You need Photo Black, Cyan, Magenta, Yellow, Light Cyan, and Light Magenta to print photos. To accomplish this you install the HP 99 photo cartridge where your HP 74 black cartridge usually goes and you keep the HP 75 color cartridge where it's at. I don't know why your printer told you to remove both cartridges, then reinstall the HP 75 color cartridge.

I want to print in black only and have changed the properties to grayscale, but it still won't let me print in black only. The magenta is out and it says I must replace, but i don't want color! help!

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01135910&lc=en&dlc=en&cc=us&lang=en&rule=20668&product=3194498


just follow this link and ur problem will be resolved

slowly off and on the printer for five times without cartridge, printer saves data of cart of last 5 only so next time it reads full ink..

HP software fixes this you can get it at: hp.com

If you ran the ink cartridge refill routine, from your desktop using the utility supplied by HP, this should not occur, so try running the head cleaning and alignment routines and see if this clears up the problems.

I am assuming that all your cartridges are relatively full and trouble free and that the printer has been successfully and recently used, prior to your replacement of the one new cartridge.

Sometimes, if the printer has been idle for some time without use, the ink will dry on the heads of perfectly good cartridges, causing the problem you cite.

Use alchohol based cleaner with the kind pads supplied with a new cartridge to regularly clean the heads of your ink cartridges, according to instructions in your manual and CAREFULLY, so as to not damage the heads.