Don't despair, it's very common with electric fireplace/heaters. They weren't built to run long periods of time and most fail within one year.
A couple of things may have caused your problem. These fans get clogged with dust, lint and/or pet hair and is puts a strain on their continued operation. If you're fortunate enough to still have your Owners Manual, it will show/tell you how to access the fan motor and blades under the lower portion of the firebox. Clean the fan and motor using a vacuum cleaner, that has a hose and a brush attachment. Attempt this only after you have unplugged the fireplace from the wall. If you have a can of compressed air with a straw nozzle (like you clean your computer with) use that to blow out the nooks and crannies. Reassemble the bottom of the firebox, plug in the cord and give it a try.
If that didn't solve your problem, either the fan motor is bad or the switch to turn the fan on is bad.
Those parts you'll have to purchase directly from Dimplex USA.
Hope this helps you solve the problem.
SOURCE: Charmglow fireplace, everything on, no heat
its either a sensor or the element most times sensor or limit.
SOURCE: electric fireplace does not heat
I have a cheap electric fireplace bought in SuperCentre store-heater no longer works. It says its a one piece system. Can these heaters be replaced or repaired(probably made in China) or am i better off scrapping it and buying a new one?
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