The water level indicator unit on our kettle is broken meaning we cannot use the kettle as it would leak. Where can we buy a new unit?

If your Bosch electric kettle is leaking and stopping before reaching boiling point, there are a few steps you can take to troubleshoot the issue:

1. Check for Obvious Leaks: Examine the kettle for any visible cracks, holes, or signs of damage. Ensure that the water isn't leaking from the base or any seams. If you find any leaks, it's likely that the kettle needs to be replaced, as repairing leaks can be challenging and may compromise safety.
2. Inspect the Power Base: Examine the power base of the kettle to ensure that there are no electrical issues. Make sure the power cord is securely connected and that there are no exposed wires.
3. Check Water Level and Boil-Dry Protection: Ensure that you are filling the kettle with an appropriate amount of water. Some electric kettles have a minimum and maximum water level indicator. Additionally, many kettles are equipped with a boil-dry protection feature, which automatically turns off the kettle if it detects insufficient water. Make sure you are not accidentally triggering this safety feature.
4. Descale the Kettle: Mineral deposits from hard water can build up inside the kettle and affect its performance. Descaling the kettle can help improve efficiency and prevent issues. You can use a mixture of equal parts water and white vinegar to descale the kettle. Follow the manufacturer's instructions for descaling.
5. Contact Customer Support: If the issues persist, and your kettle is still under warranty, contact Bosch's customer support or the retailer where you purchased the kettle. They may provide guidance on troubleshooting or offer a replacement if the product is defective.
6. Consider Professional Repair: If the kettle is no longer under warranty and you cannot resolve the issues yourself, you might consider taking it to a professional appliance repair service. They can assess the problem and determine if it's worth repairing.

• Remember to prioritize safety when dealing with electrical appliances. If you are unsure about any troubleshooting steps or if the issues persist, it's always best to consult with the manufacturer or a qualified professional for assistance.

Use epoxy.

Not worth repairing. A new one would be cheaper!

You shouldn't use this in that condition - it's dangerous by electric shock. Is it only when water level is above any limit? Is it when water has been just boiled or also when water is cold ? I mean is it water or condensed steam?

A common cause is the calcium, or some other minerals in the water eventually ate through the bottom of the tank. You will need a new tank, or better... A new kettle.

Jerry G.

you can seal it with some sealer but it does not make sens to repair kettles

I was successful at fixing my Krups Electric Kettle for $4. In my case the water was leaking from bottom somewhere close to the heating area. I think that a small hole was created in the seal around the heating area in the bottom of the inside of the kettle. One can try to find the general location of the leak by putting a small amount of water in the kettle, place the kettle in a larger pan, and tilt the kettle so that the water is slightly higher than the heating area in one area only noting the position where the water level is above the heating area. Leave it for a while and check for leakage. If there is none, rotate the kettle a few degrees so that you have a new high point and look again for leakage from the new area until you find the area where it is leaking. Alternatively you may wish to put a sealant around the entire area, 360 degrees, around the top of the heating area. You mayl have to remove the strainer first to get your hand in the kettle to apply the sealant.

I went to my local hardware store and looked for sealants that were:
1. Potable (ie safe since you will be using the water for coffee, tea, and other applications that you ingest).
2. That will withstand heat up to at least 250 degrees Fahrenheit. Remember that water boils at 212 degrees.
I found epoxies that required mixing two compounds but decided that this would be difficult to deal with and apply. In the end I bought "PC Plumbing Epoxy Putty" from PC-Products. This met both requirements and was easy yo use. You take the putty and roll it between your finger just like you did in kindergarten with the clay and make a thin string that you could position in the crevice around the top of the heating area. You may either cover the area where you found the leak or the entire 360 degrees. You will note a somewhat foul smell of the putty. The manufacturers says that it will cure in 3 hours. I found that the smell went away when it completely dried and hardened after 3 weeks!.
I will assume that the same solution is applicable to leaks in other areas of the kettle. I have also found that there are equivalent electric kettles much cheaper than Krups. I would certainly check the construction to see if there is one with less of a chance to develop a leak.
But the bottom line is that it cost me $4. I just finished testing the Electric Kettle and it is fine, not leaking, and the instant coffee did not have any bad smell.

Meir Elazar

Join the club ---I'm taking ours back this afternoon to BB&B. It's still under warranty and we have the receipt.

You cannot fix it when they split like that.

junk it and get a new one
parts are not available