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Recently went from vista to windows 7, and now my Hp photosmart printer just prints 1 line off a cv, ive downloaded drivers from HP website for my o/s and still the problem persists, also cleaned the heads and re-alligned the print heads, and restarted the spool and still dont want to print any advice would be appreciated. pete
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Go to HP's website (hp.com), click on Support & Drivers, do a search for "Photosmart C6280", click on "Photosmart C6280", download the drivers and software for Windows 7 (you'll need to know whether you've got the 32 or 64 bit version), then follow the install instructions.
Windows Vista drivers are fully compatible with Windows 7. However, checking HP's website revealed that they released drivers for Windows 7 for the Photosmart C4480. Drivers are available for download at the following link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3418705&lang=en&
I had the same problem. I tried to install my new HP Photosmart 8550 printer onto my HP desktop, I am running on Vista 64 bit. Kept getting fatal error MSI.dot4wrp40 over and over again. Upset that my Windows installer was corrupted. I search the internet for this error and realized that this only comes up with NEW HP Printers and scanners. I went to Epson's website and downloaded a driver for one of their photo printers and downloaded the driver for the Epson Stylus Photo1400 Vista 64 bit driver, and guess what it installed I went and bought this printer and I am up and running again. Sorry HP I am jumping ship. The week before I tired to install this HP printer, I installed Print Shop Pro Publisher 23, Blackberry desktop, and Canon digital utilities which in fact all use Window Installer. All installed with no problem, and they are all working. I believe this error message has to be a conflict between HP and Microsoft's 64 bit OS only.... Google THIS ERROR and you will notice only HP comes up.
go to following location and try to scan and tell me if it is scanning fine or same issue.
c:\program files\hp\digital imaging\bin in bin folder locate following files. /* in 64bit operating system inspite of program files look into programe files(x86).*/
1.> hpqscnvw
2.> hpqscnappi
3.> hpqdstcp.
4.> hpqgrpky.
double click on any of these it will start scanning.
1. Go on HP website
2. Go the Support and Drivers
3. Select Download drivers and software (and firmware)
4. Type in Photosmart C4480
5. Select Operating System "Microsoft Windows Vista"
6. Select HP Photosmart Full Feature Software and Drivers
7. Click "Download Only"
HP Photosmart Full Feature Software and Drivers
HP Photosmart Full Feature Software and Drivers
on that page, make sure that you choose the "
HP Photosmart printer software/driver " under driver. it will bring you to the other page. and scroll down, go to STEP 3: Obtain software. Click the button DOWNLOAD ONLY and save it.
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