Question about Gateway NV55C03u Laptop

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When i try to clean-up temp internet files using disk clean-up in hard drive properties it tells me there is an error in the memory dump files

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  • remmah Feb 11, 2011

    I already know how to clean up files from my browser. I just wanted to know how to get rid of the error message and what the error means. I se now that i wasn't clear on that when i asked the question, sorry. If you could help me with this it would be cool.. Thank You!

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It is better to use your browser to clean-up temp internet files.
For Internet Explorer do the following...
1. while in Internet Explorer
2. click on Tools in either the Menu or Command bar
3. click on Internet Options at the bottom of the pop-up menu
4. on the Browsing history part of the Internet Options window
5. click on the Delete... button
6. on the resulting Delete Browsing History window
7. check-mark Preserve Favorites website data
8. check-mark Temporary Internet files
9. make sure everything else is not check-marked
10. click the Delete button at the bottom of the window
If you want to delete other items, check-mark them prior to pressing Delete button.
If you want to manage Temporary Internet Files click on the Settings button
and set appropriate options in the Temporary Internet Files and History Settings window.
Finally, click OK when exiting to save the changes otherwise click the Cancel button.

Posted on Feb 10, 2011

  • Bill Yee Feb 12, 2011

    Disk Cleanup always scans the entire disk to create its list of files that you may want to delete. If you are just wanting to clean-up temporary internet files, this may take significantly more time than just doing it through your browser where you can specify exactly what you want done with the different type of temporary internet files. Also, because of Disk Cleanup's scanning of the entire disk every time it is used, it can generate error messages or even fail should it encounter any problems anywhere on the disk. So running Disk Cleanup can give you a sense of the health of your disk but that is far different from your stated task to clean-up temporary internet files. Suggest that if the error message only occurs during file deletion and not during the scanning, you could uncheck everything except for temporary internet files and see if the error message occurs. If it does not, then the problem is in the cleanup of one or more of the other group(s) of files that you had unchecked. Then you could rerun Disk Cleanup and just check each of the groups one at a time to isolate the offending group(s). If you are successful in isolating the group(s), then make sure they are unchecked everytime you do a Disk Cleanup and you won't get the error message.

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