Apparently you have the answering machine turned off.
When speakerphone is OFF (not in TALK mode), press flash/program button and CID VOL(+) / CID VOL(-) arrow keys to move the pointer > to point at ANSWER ON/OFF, press flash/program button to show SET ANSWERER ON OFF.
Use the CID VOL(+) / CID VOL(-) arrow keys to select ON.
If you need one, you can download the manual here.
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