At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Check to ensure that the wireless receiver is plugged into your computer. Press the "Connect" button on the bottom of the receiver to attempt reconnecting your mouse and keyboard to the computer. If your mouse and keyboard use Bluetooth, ensure that your computer's Bluetooth is active and detects the mouse and keyboard.
Check to see if the keyboard and mouse are turned on. If the power indicator lights on the keyboard and mouse are not green, press the "Power" button to turn the keyboard and mouse on.
Check the batteries of the mouse and keyboard. If the batteries are dead, replace them with fresh batteries and reconnect the mouse and keyboard to the computer by pressing the "Connect" button on the bottom of the wireless receiver attached to the computer. If your mouse and keyboard use rechargeable batteries, let the batteries recharge before using the device again.
Uninstall and reinstall your wireless keyboard and mouse drivers. Sometimes, the Logitech drivers are at fault for a bad connection. Use the Control Panel to uninstall the old drivers, then visit the Logitech website and install the latest drivers for your keyboard and mouse.
Search the Logitech Support Database. If your keyboard and mouse are still failing to function properly, visit the Logitech Support website and browse the support page for your product for specific solutions.
you might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers make sure the lead from the mouse has a secure seating and the lead is not bad/faulty ((if applicable)) make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable) click start control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware make sure you have the correct mouse selected also under hardware you can troubleshoot also you can select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot in xp Click start control panel keyboard you can change your settings there or you might have uninstall the keyboard then reinstall it and its drivers then restart your computer control panel keyboard hardware then properties you hould see driver details,update driver,roll back driver,uninstall make sure you have the driver for the keyboard before uninstalling the driver diconnect the keyboard then reconnect it then reinstall the driver make sure the lead has a secure seating if applicable or the usb device
try to reinstall the Wireless Keyboard and Mouse driver software. you can download the Wireless Keyboard and Mouse driver software from your Wireless Keyboard and Mouse manufacturer's web site then restart the computer .
press window key + R type devmgmt.msc see if your keyboard and mouse drivers are working properly or not if you find yellow warning sign it means ur drivers has become corrupt and now its time to reinstall ur drivers :-)
Be sure that you have new batteries installed in the keyboard and the mouse.
After booting up into windows, plug them back in and see if windows detects them, if it does detect them it should install the drivers for the mouse and keyboard. If it doesn't then go here and download the drivers for it:
If after downloading and installing the drivers the mouse or/and keyboard still doesn't work, hit the connect button on the receiver for the keyboard and mouse. Then hit the connect button on the keybyoard and mouse.
This will make sure that both the keyboard and mouse synch with one another. If they still won't work after all these steps then you know for sure that either the keyboard and/or mouse are definitely bad and would need to be replaced.
Uninstall the Keyboard driver. Unplug the Logitech keyboard. Restart the computer. Plug the Logitech keyboard back into the computer. Windows should recognise the keyboard and/or the mouse. Place Logitech setup disk in drive. Reload the drivers...
The drivers sometimes corrupt themselves.. You might download the latest drivers for your keyboard/mouse.
try reinstalling the drivers. initially though, press the connect button on the usb dongle. then press the connect button on the mouse and then on the keyboard. if anything this should let you connect the mouse to let you install the drivers. the drivers will then automatically install.
×