I am pairing EQ7 to iPad. Sound is garbled and intermitent. Batteries are fine

Thats because your only paired with the phone. if you go to settings (assuming you have an android o.s) then "wireless and networks" then "bluetooth setting" you will see it only says "connected to (phone) not audio. This means your not completely paired. You will have to reset the speaker. Thats done by pressing the "skip back" and "skip forward" buttons at the same time until all the lights blink at the same time on the speaker. Usually 10 seconds. Then try to repair with the speaker. The code it will ask for (assuming you didnt change it from the factory settings)is 0000. That should work. Let me know if you ever have a problem with it being stuck on mute. Im still trying to figure that one out.