Cartridge removal is a simple matter of exposing and pulling out the old cartridge. Before getting started, turn off both water valves underneath the sink and allow the water to run until the line is clear. Using a screwdriver, gently pry off the cap on the lever of the faucet handle to expose the cartridge. Remove the U-shaped retaining clip that holds the cartridge in place and pull the cartridge out. If dirt or residue makes removal difficult, use a Moen cartridge puller to assist you. A cartridge puller fits over the cartridge and gives you greater pulling power.
Soak the dirty cartridge in vinegar for four hours and replace.
If cleaning the cartridge does not work, call the Moen Helpline at 1-800-465-6636 or Customer Service at 1-800-465-6130 to order a free replacement. Locate the part number on the cover page of your instruction manual. If you no longer have the manual, look on the underside of the spout.
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I have two off these taps and love them. I need a 12" cold sill tap and 12" hot/cold tap. I live in Keewatin Ontario
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